Dreamstation 2 keeps shutting off

December 14, The guidance below is intended to address some of the more common questions we receive about replacement devices. If you cannot find what you are looking for, please call for additional support. DreamStation or DreamStation Advanced.

Post by burgoo1 » Wed Jan 05, am. Post by loggerhead12 » Wed Jan 05, pm. Post by SleepGeek » Wed Jan 05, pm. Post by klm49 » Thu Jan 06, pm. Post by Grumpy48 » Thu Jan 06, pm. Skip to content.

Dreamstation 2 keeps shutting off

Shorty after I had the new machine I woke up one morning and the machine was off. I am positive I turned the machine on before I went to bed. There was not a power failure, but I did not have an answer as to why the machine was off when I woke up. I decided the cat might have climbed on the night stand or I somehow hit the button in the night. After this incident I decided to use the auto start feature, if the machine somehow turned off it would start up automatically. Recently there have been several times where I have a low number of sleep hours. I check the logs in Sleepy Head and see I have unexplained periods where the machine is off. I don't recall getting up in the night, there are no events before or after these machine off periods. The times the machine is off can be 20 minutes to an hour and a half. I can not figure out why the machine would shut off. Has anyone else had periods of time where the machine shuts off? Yes, my wife had had problems with her ResMed S9 machine. However, it seems to be limited to times when we were off grid in a trailer and she was using a 12 volt to 24 volt converter, rather than the volt to 24 volt adapter that comes with the machine.

Machine turning off when I'm sleeping but my mask is still on? Download Cleaning and Inspection Instructions Your device is now ready to use.

Free sleep assessment. Knowledge Hub Troubleshooting. Troubleshooting Back to home. Why is my machine shutting off at night? There are a number of reasons why your machine may be shutting off at night, read the more common possibilities. A number of things could be responsible - here are the most common: Check to see if your power supply unit is fully and correctly inserted into the device. When it is correctly inserted, the power button will light up.

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Dreamstation 2 keeps shutting off

Free sleep assessment. Knowledge Hub Troubleshooting. Troubleshooting Back to home.

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Re: Philips Dreamstation Constantly Restarting Post by loggerhead12 » Wed Jan 05, pm Any time something with a power button keeps restarting the first thing to suspect is dirt in the power button itself. Press the therapy button to initiate air flow and ensure proper operation. I have measured the current draw and determined that it simply cannot provide the current that it is rated to provide. A person would never see the error after the screen saver kicks in. By clicking on the link, you will be leaving the official Royal Philips "Philips" website. With three converters not able to do the job I finally decided that there is a design problem with the S9 12 Volt DC to 24 volt DC converter. My DreamStation 2 device is turning off during the night. Lost Password? What should I do? I received a DreamStation 2. I don't think I was breathing through my mouth, I was just wondering if that could have caused the machine to turn off if it sensed the flow was altered. Hello Guest, Welcome to Apnea Board! You are about to visit a Philips global content page Continue. It can be turned off in the settings. Donate to Apnea Board.

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The first being when I turned it on when I went to bed, it shut off, and then back on just before I awoke. What should I do? If it was a motor vehicle they would have all been recalled, if it was a tool or even a cheap toy they would have been withdrawn from the market and warnings would have been issued. Check the air tubing and remove any blockages. If your pressure setting is lower then flow will be lower and it may not be enough to shut the machine off. Terms Privacy. What kind of pressures do you use? This has not been put to the test, so I don't know if it would be replaced or not DME's occasionally say things that may not be true. When I tried to "wake up" the screen it cleared the error. Attach tube. Machine: AirSense 11 Autoset. Unplug the device from the wall and power brick. How are they being resolved and who is responsible for any potential risk to health and safety? Upon receipt of Advanced Exchange, please follow the instructions that you receive regarding the return of your Affected Device to Philips. My wife has always used the AutoStart feature, and that was the characteristic of the problem - multiple stops and starts during the night.