Xfinity power outage

Monday, January 15th, PM.

Storms in your area could affect your Xfinity or Comcast Business services. Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. We work around the clock and use all our resources to restore services as quickly and as safely as possible. Please visit Xfinity Response Center and Comcast Business Response Center for helpful resources and details on how your services could be impacted during a storm or severe weather. Proper planning in advance is essential — for our employees and for our customers. We do as much work as we can in advance to prepare for these events.

Xfinity power outage

Thursday, August 17th, PM. Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. Actual speeds will vary and are not guaranteed. Learn how to set up, activate and test your Storm-Ready WiFi signal in minutes using the Xfinity app. There is no monthly reoccurring charge. Restrictions apply. To confirm the compatibility of your current gateway, locate the number on the back of the device. How does Storm-Ready WiFi work? What internet modems are compatible? Who is eligible for Storm-Ready WiFi? Storm-Ready WiFi is available for purchase across all sales channels, including xfinity. How much does Storm-Ready WiFi cost?

How does Storm-Ready WiFi work? Hello Janelle, nice to talk with you. Storm-Ready WiFi is available for purchase across all sales channels, including xfinity.

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Xfinity outages were reported across the San Francisco Bay Area on Monday evening, leaving thousands of customers offline and disconnected. Xfinity users began reporting outages at around 9 p. Approximately 60 percent of those who reported problems said they had a total blackout of Xfinity services, about 30 percent reported issues with landline and internet, while 11 percent of users said they had signal issues. Comcast has been contacted for additional comment. When Xfinity has an outage their outage map is also down. So far, only the latter tonight.

Xfinity power outage

Saturday, May 8th, PM. My internet has been out all day. When will it be back and can I get a refund? We are offering a simplified one-time outage credit experience for qualified customers who report their service outage through the Xfinity Status Center in My Account. Have been impacted by a reported partial or complete network outage within the last 90 days. Note: My Account will verify that the customer experienced a network outage. If the customer meets the eligibility requirements, they'll see the following:. A form launches to determine eligibility for the credit. The customer provides details about their experience during the outage. If the customer's scenario meets the criteria, a credit is automatically applied and viewable in My Account.

Toni storm

Once fully resolved, there is a way to request a credit online, and we will check to see if you are eligible! Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. Learn how to set up, activate and test your Storm-Ready WiFi signal in minutes using the Xfinity app. Depending on damage can depend on how long it takes to get services back up and running. Help extend your WiFi network and eliminate dead spots. In: Uncategorized. You can expect core internet features and applications to be supported when in back up mode, including but not limited to: messaging, video and music streaming, internet browsing, gaming, and video calling. A: If you are experiencing a loss of Xfinity services, please be aware this could be the result of a local power outage due to the storms since our network and your services require power to operate. We will work as diligently and safely as possible to restore your service, but please be aware that we typically must wait for local power companies to first restore power to your neighborhood and for local authorities to allow our teams into the area to repair our network. Crappy new high speed relays installed in ? Cancel Post. They come off as evasive. Ziply was back yesterday and they fixed cable breakage off Laidlow. What is the speed compared to regular internet service?

The outage affected customers in the 7th Ward, Desire, Bywater, and Marigny areas beginning around 6 a.

There has been an xfinity outage for 3 days now, the sun is shining and hardly any snow on the streets, but the message from Comcast is "we have an outage, you are not eligible for a service refund because it is weather related, and we'll get around to fixing it when 'it's safe'. I know how frustrating it can be when you don't have any details about what's happening or what's being worked on, but you have definitely come to the right place for assistance. Thank you for your continued patience. Customer Tips: Below are a few easy steps our customers can take to stay connected in case of any weather-related outages. See this for Comcast's current policy on lack up backup power to their centers:. Coverage works within Xfinity Mobile service areas with no additional requirements. Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. Depending on damage can depend on how long it takes to get services back up and running. Given xfinity is carrying voice data and home security, and copper landlines are outmoded, it's about time to ensure this cable service is operated as a utility with the proper investment in backup power. Please, mark a reply as the Accepted Answer. Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge.