Microsoft xbox refund

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When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.

Microsoft xbox refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. To refund a game on Xbox:. It is worth noting that Microsoft will deny refund requests if they conclude the system is being abused. Additionally, refunds do not apply to all games, including:. While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from the Digital Game Purchase Refund Terms section on the Xbox support page. Not all refund requests are accommodated since they are investigated case-by-case.

Microsoft will not accept returns of purchases of Microsoft products or other products purchased from another retailer, microsoft xbox refund. Refunds for digital games include Microsoft Store digital game offers, Microsoft xbox refund apps excluding movies and TV appsdigital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device. Microsoft security.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. If you have purchased Microsoft or Office, learn how to download or install Microsoft or Office.

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email?

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Clear instructions. Windows Insiders. Related topics. We provide digital game product refunds as part of a consistent and reliable buying experience. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Windows Insiders. Learn more. Consumer and Regulatory Information. If your account shows that no Xbox subscriptions are set to renew but you still see a charge on one of your cards, your payment option may be associated with another Microsoft account holder who has an Xbox subscription such as another member of your Xbox family group. Sales support help. Microsoft Insiders. Shipping, orders, and history. For detailed info about return and refund policies, see Microsoft Terms of Sale. Otherwise, the new price becomes effective on your next billing date. If you were eligible for a refund, you can see the refund status by following the steps below.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions.

Not all refund requests are accommodated since they are investigated case-by-case. Not enough information. Single items from within a bundle cannot be returned. Home Home. To cancel or turn off recurring billing and to check refund eligibility from your mobile or desktop browser:. Was this information helpful? I have an issue with a third-party payment. Protection of your account and payment information is important to us. Additionally, refunds do not apply to all games, including:. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used. Discover Community. Privacy Statement. Still need help? Terms and refund policies. Not enough pictures.