Imex model company

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Imex model company

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Where can I find the most up-to-date information on preorder statuses? The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation, imex model company.

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Website maintenance on Trains. Learn More. Get the newest photos, videos, stories, and more from Trains. Sign-up for email today! In real life, not everyone lives in nice, new houses on nice paved roads. To fill this need on my layout, a toy and hobby distributor called IMEX Model Company has just what I was looking for, a new line of N scale trailer homes. These trailers will fit just perfectly into my upcoming layout addition!

Imex model company

Already have an account? Sign in. Recently, our suppliers have made a major policy change and are no longer accepting product returns for non-paying end customers. After much consideration, we unfortunately must also change our policies to align with the realities our suppliers have created. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost.

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This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment. We make every effort to keep our website updated with information that reflects manufacturers' current estimated delivery schedules. This gives us the time we need to cancel with our suppliers any unpaid orders prior to shipment. Down payments are not refundable in cases of routine manufacturing, delivery, or other short-term delays. Contact Us If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can! Therefore, some level of unpredictability in timing is inherent to preordering hobby products. To find the estimated delivery month of an item, you can visit our Preorder Section and use the filters to narrow down your selection. All your preorders and active orders will be listed along with the current status of each order. We understand that this is an unwelcome change, and no one wants to pay earlier than necessary. Contact Us If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can! We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We pay our suppliers for every preorder item that arrives at our warehouse, so when a customer does not pay for their item, we are left no choice but to absorb that cost. We thank you for your patience and understanding.

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Do I owe a down payment? In the event your preorder item does not arrive at our warehouse within 60 days of your invoice payment, then you will have the option to cancel your preorder and receive a refund OR you may elect to continue waiting for the item. We know life happens, and missing out on a great item can be a drag! If you have further questions about your order, please feel free to reach out to us through the gold chat bubble. We will email your invoice approximately days before your preorder item lands at the warehouse. One silver lining is that this change will result in preorder items getting to your door even faster, as all payment processing will be well out of the way and the usual several day wait after product has arrived will be eliminated. Preorder fulfillments are queued in the order in which they were paid for. The policy is not retroactive: if you already made a preorder reservation before this policy update, you do not owe a down payment for that reservation. This interactive invoice will allow you to select your preferred shipping method, and pay the balance of your order, right online! Manufacturing schedules can sometimes be unpredictable. In the event a project is delayed more than 6 months beyond the delivery window originally estimated by the manufacturer, we will handle refunds of down payments on a case-by-case basis. Contact Us If we still haven't answered your question, please click the gold messaging bubble in the bottom right of our site, and we'll help in any way we can!