How to recover my hotmail email account

Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process.

Read time: 4 minutes. Users can still access their old Hotmail accounts, which have now transitioned to Outlook. Consequently, Outlook has emerged as one of the most widely used email clients among millions of users worldwide. Microsoft will automatically deactivate an email account if it remains unused for a period of one year. Users have the option to reactivate their account by using their password. However, if an account consistently remains inactive for five consecutive years, Microsoft will permanently delete the account, and recovery will not be possible. Here are the methods you can use to recover data from old Hotmail accounts:.

How to recover my hotmail email account

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on. You'll need a working email account that you can access. We'll use this account to send you information about your request. You can use any active email account, even one belonging to a friend or relative. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Make sure you enter the exact same password in both fields. Please log in with your username or email to continue.

I successfully changed my password 3 weeks ago. I still cannot get into my hotmail because upon entering my password, it wants to send a security code to my OLD phone number. There's no option to change the destination of the code. In my account details, it shows my NEW phone number. I've tried numerous ways to contact outlook support to no avail. Another number, reached a guy who said "wrong number" and hung up.

Contribute to the Outlook forum! March 14, March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process.

How to recover my hotmail email account

If your account has been hacked it means that someone stole your password and might be using your account to access your personal information or send junk email. Note: You can reset your account using your phone or another PC, but many hackers get your password using malware that's been installed on your PC without your knowledge. Make sure you remove viruses and malware from your PC before you change your password. To reset your account using your phone or another PC, go to account. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system. If you don't have an antivirus app installed on your PC, Microsoft offers some solutions if you're running Windows 8.

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Microsoft subscription benefits. Copper Contributor. It's the blue button on the bottom of the opening page when you open the Outlook app for the first time. Publisher Recovery Remove all corruption issues and errors associated with the Publisher files. Use one of the following steps to retrieve the recovery code: Email: Open the recovery email address, select the email from "Microsoft account team", and note the code next to the "Security code" heading. Enter your email address or phone number and click Send Code. Explore all Outlook Tools Products. Explore all Data Recovery Products. Enter an alternate email address. Explore all Email Converter Products. This will help all forum participants. Microsoft Tech Talks. You'll be asked for the SkypeID or names of contacts on their account.

Contribute to the Outlook forum!

You can vote as helpful, but you cannot reply or subscribe to this thread. This backup process retains the entire data along with its metadata and properties, preserving its originality. Hobbies and Crafts Crafts Drawing Games. Ask a new question. Microsoft will review your answers and respond within 24 hours. My name is Arif, and I will assist you today. Enter your Skype information and click Next if needed. Two-Factor Authentication 2FA : If you have 2FA enabled, make sure to check the authentication app or method associated with your Hotmail account for any security codes. Show only Search instead for. Not enough information. BKF Repair Repair backup files created from all kinds of backup applications. Microsoft Sales Copilot.