How to email customer service at amazon

You can browse our Customer Service job listings on amazon.

The Customer Service team has a very clear purpose — to prevent, solve problems and delight our customers. Our team supports customers in 16 languages from more than locations around the globe. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. The Customer Service team is constantly innovating to raise the bar on customer experience. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service. Fabrizio joined Amazon in as a Customer Service associate in Italy.

How to email customer service at amazon

Amazon is an American electronic commerce company headquartered in Seattle, with a new second headquarters in Arlington Virginia. It is the largest Internet-based retailer in the United States. Amazon responds quickly and efficiently to customer service problems. Lately, Amazon has been having problems with product returns , incomplete refunds repeatedly or refunds sent to the wrong card. We are monitoring this issue closely. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee. Try going through the company help page it almost always works and then escalate to one of these executive contacts. Also, check out our guide to a product return. NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Amazon. Alternative: [email protected]. You can reach Amazon customer service via email by sending a message to [email protected].

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For legal issues, you should dial: - Amazon's response time for customer service can vary depending on the nature and complexity of the issue, but the company aims to respond to all inquiries as quickly as possible. To contact Amazon's customer service by email, you can use this email address: cis amazon. To contact Amazon's support team by email, you can log in to your Amazon account, click on the "Help" button at the top of the page, and then select the "Contact Us" option. From there, you can choose the option to send an email to Amazon's customer service team and then fill out the online form with your inquiry or issue.

Kurt the CyberGuy is an award-winning journalist, investor and innovator who has a deep love of technology, gear and gadgets that make life better. Our reports contain affiliate links that earn us a commission when a reader buys independently selected gadgets and gear within our articles. This supports our work investigating technology. More about our policies are here. While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. While Amazon prides itself on its speedy delivery system and accuracy with orders, mistakes can happen. To start, the quickest way would be to first try visiting their Customer Service page. You can do this by logging into your Amazon account, hovering over your name in the top right-hand corner, and clicking Customer Service.

How to email customer service at amazon

Last Updated: March 24, Fact Checked. This article was co-authored by wikiHow staff writer, Sophia Latorre. Sophia Latorre is a Content Manager on the wikiHow team. Now, she writes, edits, and reviews articles for the wikiHow Content Team, working to make the content as helpful as possible for readers worldwide. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,, times. Learn more If you want to contact Amazon, you can call their customer service by dialing Another way to contact Amazon is to use their online contact form.

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Call Amazon at or use the chat feature on the Amazon customer service site. Box 7th Avenue. In general, Twitter is a popular platform for customer service inquiries, as it allows real-time communication and public conversation. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Apparently, I misread the shoe size chart and it was my error and not that of the seller that resulted in me receiving the wrong size of shoes. Remember, you can check the status of your application any time by signing back into your profile. Unfortunately, response times for email inquiries can be longer. Can Amazon Prime membership be refunded? In this assessment, we ask you to choose the extent to which a statement represents your work style. Feels Satisfied Mar 19, About the assessments Amazon uses online assessments as one way to help us get to know you better, and we design them to measure key characteristics required for success in a role. More contact details. Now what comes next? Amazon Customer Service 4 teams open jobs.

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Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. More phone numbers and emails Less phone numbers and emails. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Before you contact Amazon's customer support, take a few minutes to think about your request and articulate it as clearly as possible. We want to get to know the authentic you, as there are many types of successful people at Amazon. There, you will find the most current and region-specific contact details. In her free time, Radi enjoys riding her motorcycle, sport climbing and playing the guitar. By following these tips and being prepared before contacting Amazon's customer service, you can help ensure a smoother and more efficient interaction with the company's support team. Feels Satisfied Mar 19, Be prepared to provide additional information or follow-up. It will save you time in the long run! Account remains closed and still don't know why. I did not get many of my refundsThey were not credited to my credit card nor my amazon account.