Help/ea.com
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These are the main contact methods: EA Case Website You can open a new case and check the status of old cases. This page includes a step-by-step tutorial explaining how to open a new case. It covers several topics like codes and promotions, data privacy, game information, account details, missing content and orders. With thousands of topics and managed by EA community managers, this forum is a community initiative to have players share their gaming expertise with other players, and that can also be useful to you. This website was specifically built to meet your needs, so you need to add it to your favourites.
Help/ea.com
All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt. You'll still need to print it out to sign and date the invoice, and make sure the date of purchase and price paid are visible in the photo. For help with disc copies of console games, you'll need to return them to the retailer where you bought them. Provide a screenshot of the details from your Steam transaction history and a screenshot of the confirmation email you got when you bought the game. Both should be full-screen, desktop images. We don't accept screenshots of the Steam app as proof of purchase. Please make sure that the screenshot is a full-screen, desktop image of the internet browser clearly showing the web address bar and page URL. If you buy anything through Amazon, contact Amazon support directly.
E-mail Me You help/ea.com be redirected to an incident page in which you will need to fill in the subject, the description, the category of the problem and your name, help/ea.com.
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All images, screenshots, and photographs used as proof of purchase must be unedited and uncropped. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. Make sure to attach your images to your EA Help case so our team can access them. For physical copies of Mac or PC games, we need a clear and legible photo from you that includes:. If you bought your game disc from an online retailer, you can use your invoice instead of a receipt.
Help/ea.com
September - last edited November. We understand that reaching out to Support might not be something everyone wants to do, but our goal here is to make the process as smooth as possible. Whether you're a passionate gamer seeking Technical Support or have questions about EA's products and services, this thread is designed to provide valuable insights, tips, and guidance. Join the discussion over on the EA Services — General Questions board, or the other game-specific ones , and let's help each other in resolving your gaming queries effectively. Navigating EA Help. If you have a problem with your account. If you have a problem with a game or product. EA games with other support. Some of our games have their own support separate from EA Help. Get help from Firemonkeys support or on Answers HQ.
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First seen on June 17, , Last updated on July 18, Choose the one that best suits your needs: Get a Call You will need to enter your name, phone number and email address so a Game Advisor can contact you. For specific technical issues, they have the support of game specialists. If the images you provide us are edited or cropped in any way, we will ask you to get new ones. STOP these transactions Now! They can help you with replacement codes and refunds. What does it mean if my EA case is in progress? Thank the good Lord I am a broke person. If you have not received an email, we suggest checking your email folders to see if the email has gone to your spam folder, for example. This website was specifically built to meet your needs, so you need to add it to your favourites. I am requesting a refund I am reporting fraud I am providing information I need this explained. Yes, Electronic Arts have several teams ready to help you. What is the EA help number? These are the main contact methods: EA Case Website You can open a new case and check the status of old cases.
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If you buy anything through Amazon, contact Amazon support directly. I wonder who Hacienda e Planilla is? However, be sure you only use the contacts published on this page. Choose the one that best suits your needs: Get a Call You will need to enter your name, phone number and email address so a Game Advisor can contact you. Instead, you can go to the EA website and create a new case, asking to be contacted by email. Not what you were looking for? Game advisors are not the only way to get support for FIFA We don't accept screenshots of the Steam app as proof of purchase. Com Help. I am requesting a refund I am reporting fraud I am providing information I need this explained. Just go to help. The EA support is supposed to fix your issues in 72 hours, but they take much more time in many cases. If you have not received an email, we suggest checking your email folders to see if the email has gone to your spam folder, for example. Provide a screenshot of the details from your Steam transaction history and a screenshot of the confirmation email you got when you bought the game.
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