Eufy homebase 2 red light meaning

This article is to help you find the cause and correct it. Boot Up Process.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red. I tried to hard reset after about 14seconds pushing down the reset button it says unable to connect to internet. I have ruled out the connection problem. The ethernet cable works, so does the internet on that ethernet cable. Removed the static ip address assigned to the homebase.

Eufy homebase 2 red light meaning

AnkerSupport My Homebase was showing a solid red light this morning. Solid red light does not turn white. Please advise! If so you might contact support eufylife. Springfield what does it say on the app? I think home base is not connected to internet, not sure what is blocking it. You pretty much did all the trouble shooting. Have you tried this: Hold the reset button on home base for few seconds, it will reset it and might work. Be Careful as it might format the SD card and wipe the videos. Glad it worked out for you. Continue to enjoy your eufycams. Oh oh something is not going well here, I better leave it to support eufylife. Contact them and they should be able to assist you.

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Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great.

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection.

Eufy homebase 2 red light meaning

This homebase 2 is the replacement for another that you originally purchased. Any ideas to solve this or I have to ask again for a replacement for all these defective devices. Carli did you try resetting the HomeBase 2 on the back of the unit?! A lot of the time this will reset everything and clear any errors or problems that happen. Last night I used the clip to factory reset the system several times, and nothing worked for me. It is already early in the morning and the red LED continuous blinking, it never changes to the blue color. I regret to hear that you have run into problems with the replacement Homebase 2. Rest assured that we will help you resolve the issue as soon as possible.

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Live chat: Live Chat. Springfield April 25, , pm Springfield what does it say on the app? Sometimes its getting back by itself, sometimes it needs a reset. Click the chat button in the bottom right corner of the page. Often here. Initial setup of my first camera went well, I was very pleased. I am also having a problem with the red light. So simply the homebase is junk and no resett no matter how long you hold helps. Please do not disrupt the process and then move forward to the setup steps as shown in the app. Otherwise HomeBase will not receive sufficient power to work.

Homebase 2 brand new just out of the box , Stuck on a constant solid red light.

Eufy Home Base 2 constant red light. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Live Chat Click the chat button in the bottom right corner of the page. Never had a router drop Ethernet-connected devices before. That is what I supposed. Sufficient Power Make sure you use the original or a 12V-2A equivalent power adapter. Ric March 27, , pm 3. Asiri1 June 16, , am 1. Asiri1 June 16, , pm 3. Removed the static ip address assigned to the homebase. Your suggestion worked, thank you! Ice1 April 24, , pm 7.