Collier county utilities bill pay

The Billing and Collections Division formerly called the Customer Service Division is comprised of seven staff members and a manager that perform billing and collection efforts for all City functions. Some of these functions are:.

Should you experience any difficulty accessing your online account, please contact Customer Service at or via email at: utilitybill colliercountyfl. Collier County Public Utilities and its vendors take the greatest care in securing your personal information, including all your payment information. All transactions take place in a secured environment with encrypted data. InvoiceCloud and NCR Corporation are subject to regular security and financial audits just like your local bank. Please be aware that when you exit this site, you are no longer protected by Collier County privacy or security policies. Collier County is not responsible for the content provided on linked sites.

Collier county utilities bill pay

All Payments Accepted. There is no fee and the account is debited on the due date. Once registered, enter your new account number, select manage bills, then select sign-up for automatic payments. You can also access other account information, including payment history, prior utility bills, and consumption history. You can register your checking account once to begin making your payment automatically. Once you set up your account at the Utility Billing website , your bi-monthly bill will automatically be paid on the due date, which is about 20 days after you receive your bill. To sign up, follow the instructions in the Your Account Access section. Be sure to pay your current bill in your normal fashion, because this takes one billing cycle to update to your bank and your account. By the Internet: A one-time payment can be processed through the website after logging into your account. Visit the Utility Billing website to register your account for online. A one-time payment can be processed through the website after logging into your account. Locate the bill you wish to pay. Next select Check-Out.

How do I read my own meter to double check the City's bill?

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To change the utility account to reflect new ownership, the Utility must be provided with one of the following pieces of documentation in PDF format :. Along with the appropriate documentation, please provide an up-to-date mailing address, contact number, and email address. Services are NOT disconnected because of change of ownership. Should you have any questions, please contact Customer Service at or email utilitybill colliercountyfl. You are using an unsupported browser. Some features may not work correctly. Knowledge Base.

Collier county utilities bill pay

Presently, our office accepts Visa, Master Card, Discover or American Express, as well as Debit Cards with a credit company logo on it for the following online transactions:. Grant Street Group provides this online payment service and in order to use the credit card option, you must agree to an additional 2. Convenience fees will be clearly displayed in your shopping cart before you check out. You will have the option to continue or cancel the transaction at that time. It is strictly a processing fee charged by Grant Street Group in order to provide this convenient service to you. To conduct an online transaction, just click on one of the menu buttons above. Once your transaction has been confirmed, you can expect to receive your materials by mail within 5 business days. Receipts are not mailed for property tax payments but, you can go to the Tax Search tab and print your receipt after the payment has been posted. There is a charge of 2. This fee is charged by Grant Street Group to provide this service.

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Upon discontinuation of service, the security deposit may be used to pay for the outstanding balance due to the city. You can also access other account information, including payment history, prior utility bills, and consumption history. You can register your checking account once to begin making your payment automatically. Customers will need information from their most recent bill to complete the transaction. Citizen Self Service. Search form. Then only base bills need to be paid. The City of Naples utility bill includes charges for water, sewer and solid waste collection. If buying or selling the property, call the Customer Service Division at several days before closing so the Customer Service Division can arrange a timely reading of the meter and send a bill to the appropriate parties for utility services. Questions email: generalbilling naplesgov. Only enter the ticket number OR the vehicle license tag number and state. Is a deposit required for utility service? Do not try to enter all of the fields.

All Payments Accepted. There is no fee and the account is debited on the due date.

Frequently Asked Questions. This feature allows you to use all major credit cards and check by phone. Customers can mail their utility bill payment to: City of Naples P. If a current bill is unavailable, customers may call Customer Service at for that information. View Full Contact Details. Application for Account KB. Once registered, enter your new account number, select manage bills, then select sign-up for automatic payments. You can register your checking account once to begin making your payment automatically. There is an after-hours drop box for your check located just outside the front door of City Hall. To sign up, follow the instructions in the Your Account Access section. Click here to register.