Appointment at apple store

In addition to the Genius Bar for hardware repairs, you have more immediate support options.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

Appointment at apple store

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair. Learn more about your Apple Limited Warranty or AppleCare Product coverage status , and get service and repair information for a specific Apple product. Independent Repair Providers have access to genuine Apple parts and repair resources. Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. To learn more, please visit the Self Service Repair page. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple's Limited Warranty or an AppleCare plan. Send your product to Apple Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment.

It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. Typically, you can reserve an appointment up to 2 weeks in advance. Customers appointment at apple store problems with products or applications can make an appointment for one-on-one assistance with an expert.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

Arrange to mail your product directly to Apple. We can replace your iPhone battery for a fee. Learn more about iPhone battery service. We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty.

Appointment at apple store

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now.

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Choose the device that's giving you trouble, and follow the instructions to describe the issue you are having. All Categories. It symobilizes a website link url. Categories: Apple iOS. Welcome to Apple Support Community. If you have two-step authentication turned on, you'll need to confirm the authentication code that appears on one of your other Apple devices' screen to continue. If you can't get the requested information right now, click Skip this step to continue. Click Go. Tell us why! Get personalized help at a reserved time. Instead, it suggests a phone call or online chat with Apple support. Jump to a Section. Create profiles for personalised advertising. Select a store and click Continue.

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Select the category that most closely matches the help you need. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation. By continuing to use our site, you agree to our cookie policy. Not officially affiliated, related, or licensed by Apple. An expanded search page will appear. In This Article Expand. Close icon Two crossed lines that form an 'X'. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call. Select the one that best matches your need if there isn't a match, click The topic is not listed. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.