Your computer trusted platform module has malfunctioned

We will show you how to fix it.

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would.

Your computer trusted platform module has malfunctioned

You receive the following error, "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " after a system board replacement. You may receive an Outlook error that is labeled after a system board replacement. The error verbiage is "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code " Figure 1. Figure 1. The system board change is causing the Office licensing and Outlook Exchange authentication to fail because the folder generated by those applications no longer matches the authentication tokens that are generated by the original Trusted Platform Module TPM chip. The error is either from this or may be related to using a PIN to sign in. Home Support Knowledge Base Article. Summary: Steps to fix an Outlook error after you have the system board replaced on your Dell computer. This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Symptoms You receive the following error, "Your computer's Trusted Platform Module has malfunctioned.

Yes No. Step 1: Access the "Search" icon on the taskbar and type "Credential Manager" in the available space. For more information, see Manage device identities using the Azure portal.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM.

TPMs have two modes, 1. TPM 2. It also requires a bit version of Windows. The Trusted computing group manages the specifications on TPM. Figure 1: TPM 2. It is a firmware-based TPM version 2.

Your computer trusted platform module has malfunctioned

By Oluwaseun Bamisile. Published August 7, This article features several solutions to resolve the issue. A corrupt or outdated TPM driver sometimes causes this error in Windows To do that, follow the procedures below. However, before doing that, ensure to back up all of your important files.

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MiniTool Partition Wizard can help you do that easily. Cancel Submit. Note: If admin-related errors do not allow access to a folder for editing the following steps can be taken. Once files have been moved into a new folder and the PIN reset, be sure to remove the additional Admin account permissions on the folder. Restore Outlook emails deleted for a long time and extract the email messages , folders , calendars, etc. In the search results, click on System Configuration. March 11, Top Contributors in Outlook:. Are you also troubled by the issue? Then follow the on-screen prompts to complete the removal. If you tend to disable them across your system, it will help out. The word on the street is that Outlook is wanting MFA. Open your Device Manager and proceed across the "Security devices" section. Look for the TPM tab. Step 3: Access the "Security" tab on the next screen and select "Advanced. On adding the file, tap on "Repair" to start the process.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password.

Try It Free. Once uninstalled, reboot your computer, and Windows will automatically detect and install the default TMP 2. In this case, you can try disconnecting and reconnecting the account. However, if it is not in use, there is a chance that the TPM error may occur. Summary: Steps to fix an Outlook error after you have the system board replaced on your Dell computer. The Support and Recovery Assistant will launch soon after. These files, if corrupted, can cause similar problems and make Outlook inaccessible. Yes No. When he isn't hammering away at his Magic Keyboard, you can catch him binge-watching productivity hacks on YouTube. To do that:. You can also use the "Add File" tab to search for a data file manually.