Xfinity ups return

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help!

Monday, September 18th, PM. We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure:. Thank you for reaching out! Sorry to hear about all these hurdles to get the equipment back.

Xfinity ups return

Monday, September 25th, PM. I need to return a modem and 2 cable boxes but the return label is not showing on my account when I click on the link. I live over an hour away from an Xfinity store or a UPS store. Online chat nor customer service has been able to assist me. Thank you for taking the time to reach out to us here in the Digital Care team. You have reached the Xfinity experts who can certainly assist you with processing a return of your equipment. I know how important it is to get that equipment return process to avoid being charged for devices which are no longer in use. If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the equipment from your address as well.

Xfinity Community Forum, xfinity ups return. If you run into any problems or confusion about it, you can reach out to Xfinity customer support. A UPS representative will pack and ship your equipment back to us at no charge.

Thursday, September 7th, AM. I received a call from A service associate saying I could access the return label from my account online but when I go to the returns portal there is no devices showing in my list so I have no label to take to UPS. I recommend visiting theupsstore. I am concerned that you stated you have paid two additional months of service. You should not be receiving a bill for service usage if you have canceled service. Simply returning your equipment will not disconnect your account.

To see these instructions in a different language, see: Chinese Portuguese Russian Tagalog Vietnamese Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label recommended Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device s you'd like to return and select Continue. When returning your device s , check the serial number on the device to ensure that it matches your selection. Choose a reason for return and press Continue.

Xfinity ups return

Need to know how to return Xfinity equipment? You have three options — the first two apply if you need UPS to handle your return. You can use the Xfinity website to arrange for shipping with UPS. If you choose this route, you can get UPS to pick up your package at your home or office or you can take your device to a UPS outlet yourself.

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Simple options to return Xfinity equipment Should you need to return your rented equipment, there are a few ways to do so. Like Comment Follow. I do not want this stupid bill going to collections but i am not going to pay it. Reference the tracking number on your physical receipt if a UPS Store representative packaged the equipment for you. Start Here. Find an Xfinity Retail Store location near you. Author: Andy Updated: 09 Nov, To wrap it all up, in order to return your Xfinity equipment, you will be required to use UPS shipping and have them pick up the equipment from your place and deliver it to the Xfinity store. Check off the device s you'd like to return and select Continue. I am unable to find a person to contact. Someone, please help. I am an Official Xfinity Employee. He loves to write about these topics and stay updated with emerging trends. No worries, if you are too far from a physical UPS location you can still schedule a pickup for them to visit your home and pick up the equipment to process the return. Note: Please allow up to two weeks for the return to be reflected on your account.

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help!

New to the Community? How to Return Xfinity Equipment? Start Here. Xfinity Mobile products, see this overview. If you don't, you can head directly to a UPS Store near you. Put the equipment being returned into its original box. Initiate your return online and send your equipment back with a prepaid UPS shipping label. I received a call from A service associate saying I could access the return label from my account online but when I go to the returns portal there is no devices showing in my list so I have no label to take to UPS. Select "Xfinity Support" from that list an "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. There are several ways to return the Xfinity equipment and this guide will tell you how. It was a pleasure helping today and I hope you have an awesome rest of your week :.