Xfinity pixelation

Wednesday, April 5th, AM. For the past month or so, we've had problems xfinity pixelation experiencing pixelated, garbled pictures on several TV channels.

Thursday, January 26th, AM. Recently having pixelation issue on all tv channels. Local channels are worse but all tv channels have the issue. Both my dvr box and my non-dvr box have the issue. Boxes are in different rooms on different coax jacks.

Xfinity pixelation

Saturday, September 2nd, PM. I have checked connections. Reset the boxes. Changed the HDMI cord. This is not in all channels but it is consuming more channels every day. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. Ask them to check the account setup and send a refresh signal to the box. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. If the tech finds bad coax, splitters, amplifiers, or connections in your home even if Comcast originally supplied them you'll probably have to pay for the visit approx. We have checked connections, had a reset signal sent to the box multiple times and done everything possible via the call In system with Xfinity. For a short time everything worked perfectly which makes me question just how it could be an internal home issue. Also, it is the same thing on two televisions.

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Monday, July 17th, PM. We started having pixelation and audio issues on most channels a couple of months ago. After putting up with this for several weeks, we called xfinity and went through multiple resets, reboots, etc. Nothing has helped. An xfinity tech came to our house last week and disconnected several cables to rooms where w2e don't need them - this help for maybe a day or two. It is now back to frequent pixelation and bad audio that prevents viewing and enjoying any shows. I have read on this forum that this issue could be related to the xfinity "infrastructure" in our neighborhood or nearby.

Monday, December 4th, PM. I am getting pixelation on seemingly all channels and on all tv's in my house. An error message coded as XRE also appears. After that we might be okay for a second or minute or a day and we go through the same thing again. And of course it happens when we don't want it to! Any suggestions? Hello, Jdws

Xfinity pixelation

Last Updated: October 3, References. With more than 35 years of experience, he specializes in home automation and home theater system installations. There are 12 references cited in this article, which can be found at the bottom of the page. This article has been viewed , times. If your TV is freezing and the picture becomes pixelated, this usually means the TV signal was disrupted or is weak generally. However, the specific reason may vary depending on your TV service provider and the type of TV service you have. Before you call your internet, cable, or satellite company, we here at wikiHow have found some things you can try to get your picture working again. Skip to Content. Popular Categories.

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Here are the detailed steps to direct message us:. The technician replaced the connector and i have not dropped a signal since Wednesday. Recently having pixelation issue on all tv channels. If you would like to troubleshoot further, we are happy to. Based on this, possible suspect a bad connection or weak signal outside building or at street location. When you Comment on a post by scrolling down to "Comment on this post here A comcast tech came out and said the signal was strong. Late afternoon and evening are the worse. They try to tell you that the new box will fix it, and I think they know full well that they're just gambling it will help. Pixelation and audio issues We started having pixelation and audio issues on most channels a couple of months ago. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. New to the Community? Signal strength reports good, probably always does. Called again and they sent a new box.

Tuesday, November 22nd, AM. Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise.

Football games on various channels are often un-watchable due to pixelization, smearing, freezes. For a short time everything worked perfectly which makes me question just how it could be an internal home issue. Something really needs to be done about them. Do you have any splitters on the coax line between the wall outlet and the main cable box or is it directly connected to the outlet? Once there, you can direct your messages to "Xfinity Support. Some channels seem to be worse than others. I'm not sure why it took so long for comcast to figure out what the problem was - but this guy isolated the issue after about 10 minutes. When he hooked his phone to the system he could see the data flowing into the house just fine - but, apparently, the data couldn't flow back out??? Are these issues present on every recording, or only on channels with 4K availability? Troubleshoot by checking all connectors for corrosion and tightness, and by looking for damaged coax cable. Like Comment Follow. I have checked connections. Bad connections anywhere would affect all. Typically, a full refresh of the signal is good idea in these moments to ensure there is a clear line of communication on premises for coax flow.