Virgin wifi connection

Virgin Media Connect Virgin Media. Everyone info. You may experience some issues when using this feature with this particular type of Hub.

Simply test your broadband service, and if we find an issue we can help with a fix online. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. There are a few reasons why your connection might be having problems. The best thing to do is to run a test on your broadband connection. Otherwise, read on to find out more. Having internet problems could be down to a local issue in your area. You can use our clever service status tool to check for service outages in your postcode which may be causing Virgin broadband problems and internet issues.

Virgin wifi connection

Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. Here are some things to look out for so you can make sure your connection is always as strong as possible. Your Wi-Fi connection is strongest the closer you are to your modem. Ensure that your modem is located where you use Wi-Fi most in your home. Test the reach of your Wi-Fi signal by running multiple speed tests as you move away from your modem. Use the device that is experiencing slow speeds, if possible. Tip: Try to ensure that no other devices are consuming high bandwidth while testing i. The more devices you have connected to your Wi-Fi network, the more likely it is to slow down. Higher speed internet packages deliver stronger Wi-Fi to multiple devices.

Upcoming system test: On November 15thvirgin wifi connection, there will be a test of the Alert Ready emergency system. Poor experience. If your issues are related to Hub connection these pages may help.

Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. You can connect your phone to wi-fi for an Internet connection. With wi-fi, you can use most data services such as email, web browsing and downloading apps.

This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. Watch our video to find out more about the key features of the Connect app and for help on setting up the app. Have a peek at the sticker on the Hub or check through the Connect app. Our new-and-improved two-step speed test is powered by SamKnows. First, it guides you around your home, room by room, to check WiFi performance in each one. Then, it tests your broadband speed to make sure there are no issues. You can even reboot your Hub from the comfort of your sofa. The one that takes care of all the admin.

Virgin wifi connection

Each of our WiFi Hubs has its own default WiFi network name and password, so that you can connect devices to your broadband service wirelessly, without the need for a wired connection. Get to know how to change your Virgin Media WiFi password to make connecting over WiFi a little more personal for your home. Personalise these to make them more memorable. Update the password used for Hub admin access. Whatever the reason, the tips above will help explain how to manage your WiFi network name and password. You can find these on a label on the base of the Hub. Instead of signing in to your WiFi settings through a web browser, you can download the Virgin Media Connect app and manage the Hub from the palm of your hand. Go to the Broadband tab, tap the menu icon in the top right corner and then tap WiFi networks. Remember that whenever you change your WiFi network name or password, you'll need to reconnect all your devices to the WiFi again. Explore the Virgin Media Connect app.

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Tip: Test your Wi-Fi speed at peak hours and non-peak hours and compare the results. How to boost your Wi-Fi connection. Drop us a line on wifisupport virginmedia. If you have a roaming client on your smartphone, this can interfere with the connectivity to the network. Otherwise, read on to find out more. You may receive an emergency notification on compatible wireless devices on that day. Test my broadband. Wi-Fi radio waves are affected by: Distance from the modem. Now it never finds the router, even with a Hub 5 with 1gbps which we don't get full speed out of. Try deleting the app and rebooting your device. Can I apply for a refund? Are there any limits on the size of files I can download or send by email? Tap on the Private Address toggle to turn it off, a privacy warning will pop up, and click on Rejoin.

Wireless routers like our Hub and Super Hub let you connect lots of devices to the web using a wired or wireless connection. You might hear people talking about Wireless N, G or B technology.

Full site Find a store. Some browsers have a higher than usual security setting so they display a message about unsecured networks. Say Hello Hook up at your closest Virgin Plus store or retail partner. Just as you would connect at home or work. Reduce your viewing quality to HD. And we also allow roaming access. First, it guides you around your home, room by room, to check WiFi performance in each one. Still need help? Connecting to Virgin WiFi. No help from tech support.