Verizon wireless customer loyalty discount

Has other people been misled by Verizon employees to change to a different discount plan to save you money and find out later it increased your monthly bill and then they won't put you back on your previous plan that worked just fine? We went into a Verizon store a few months ago to get my wife's screen protector replaced. Why not? They asked verizon wireless customer loyalty discount some questions and found that I was a military veteran.

The process relied on some luck, but in no small part thanks to the Verizon online community, I was able to check if I was eligible. Verizon Loyalty Discount is a discount the company offers to reward its existing customers for staying with them for a long time. These discounts are intended to prevent you from switching to a rival provider by rewarding you for being a loyal customer. Verizon loyalty discounts do not apply to all customers, and there are eligibility conditions. The first and foremost condition, as the name suggests, is that you must have been with Verizon for some time.

Verizon wireless customer loyalty discount

My family is experiencing issues getting our loyalty discount on our plan. Verizon informed us we had a loyalty discount and then suddenly removed it from our account without warning. We had this discount for quite some time and it suddenly vanished without making any changes to our account or plan…. When we called the agents about eligibility, we are told that we are still eligible but the computer system will not allow the agent to put the reoccurring discount back on the bill. They even state they are not sure why the discount was removed. This has lead to us calling Verizon every month to receive the discount on our bill we were promised. We were told none of our account changes would impact our discount. I have had multiple agents tell me I need to call each month to receive the discount which is time consuming. Verizon was supposed to follow up on a case number months ago to resolve this issue, and yet we have not received one call back. We will continue to call Verizon helpline each month and request the discount promised to our family. Maybe Verizon will get this resolved and call us back? We're sorry to hear that you've lost your loyalty discount!

You should have good standing with Verizon to be eligible for the program, which means you should be paying your bills on time without any disputes. Get it on us. Verizon ripped us all off, but especially people like you, plain and simple.

Marked as "exclusive". I would like some insight as to how the selection process is, eligibility requirements, and why some representatives seem to not know what it is. There are also discussions about it on the Verizon subreddit, and no one seems to have a concrete answer. Why are only some people getting selected even people who have only had their account for as little as one month and others being denied? I would like an answer. It's a bit odd that your response time can be as little as mins on all the other responses on here even ones posted after mine but you can't even give a simple, "we're looking into this and we'll get back to you" to my question. Seems like I'm being deliberately ignored.

Affiliate links on Android Authority may earn us a commission. Learn more. You may have heard that Verizon has given special discounts to loyal subscribers over the years. Is there any truth to this, and is there really a Verizon Loyalty Discount program? The answer is a bit complicated, but getting a Verizon Loyalty discount is possible for some. That said, it might not be as good as it sounds.

Verizon wireless customer loyalty discount

Marked as "exclusive". I would like some insight as to how the selection process is, eligibility requirements, and why some representatives seem to not know what it is. There are also discussions about it on the Verizon subreddit, and no one seems to have a concrete answer. Why are only some people getting selected even people who have only had their account for as little as one month and others being denied? I would like an answer. It's a bit odd that your response time can be as little as mins on all the other responses on here even ones posted after mine but you can't even give a simple, "we're looking into this and we'll get back to you" to my question. Seems like I'm being deliberately ignored.

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Verizon refusing to adjust promotional credit for I got that and got ahold of them via text. That is a long relationship and would love the opportunity to earn your trust again. Please I need help with this issue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tag Verizon. Follow Verizon Fios. Marshall's iconic Stockwell II drops down to its best price through this sizzling-hot Amazon deal. Why Verizon. R2D Enthusiast - Level 2. Let's get you a status update. Am I simply not going to get an answer?? The Verizon reps are either so in the dark about it or just don't care to the point they will say ANYTHING to get you off their line and make you someone else's problem. You are eligible if you have an active Verizon mobile account in good standing , but it is not available for prepaid plans and business programs.

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Home solutions. Verizon was great until about 7 yrs ago…now they have poor customer service skills, no benefits or deals on phones for current Verizon customers. We're going to send you a Private Message so we can help. Get more. Most Popular. Community FAQs. Archives Mobile Archives Fios Archives. Tag Verizon. You should have good standing with Verizon to be eligible for the program, which means you should be paying your bills on time without any disputes. Important Consumer Information. Helped me too. Re: Loyalty Discount.