Undercover boss confronts abusive manager

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The point of the CBS show 'Undercover Boss' is that the CEOs are supposed to stay 'undercover' as they work in the trenches of their own companies, their identities hidden from their employees. And then he shut down the restaurant for the night, stunning the employees and shocking the manager, known only in show as 'Stevens. Scroll down for video. Revealing talk: When Silva takes the manager outside to talk about his behaviour, he initially keeps up his undercover identity, but then pats him on the shoulder and takes him for a walk to explain the truth. Shocked: The abusive manager is stunned when Silva reveals he is the head of the company.

Undercover boss confronts abusive manager

The fast food business is rough for the workers on the front line. You earn minimum wage, deal with rude customers, and sometimes, you get an abusive manager that makes your life miserable. He was working with employee Todd at the fry station, and as Todd was talking to him, the manager Stevens told him to be quiet. Later, Stevens even threatened to beat Todd for not working hard enough. Silva was so appalled that he took Stevens outside, broke character and confronted him right there—a rare occurrence on the show. He shut down the store on the spot, ending the shift. Fortunately for the employees, it wasn't permanent. The restaurant opened the next morning with a new manager. Silva sent the previous one off for more training, because he felt he was unprepared to handle the job. Related stories. There was nothing posing a danger to our employees or guests, but his tone with his team members was different, too terse. Employees need to hear the kind of leadership I expect, and general managers need to provide support and coaching.

That includes customer service people, servers, custodial staff, and anyone else you may come across in your daily path. Here are top 10 tips for tying the knot, undercover boss confronts abusive manager unforgettable venues to hen do hits Ad Feature Shakira admits she put her career 'on hold' for ex Gerard Pique as she prepares to release her first album in seven years: 'There was a lot of sacrifice for love' Stacey Dooley looks super cool with bright orange hair and black combat boots as she leaves BBC studios Chino's what she's doing!

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is. I have to do it, I have no choice.

I happened to catch Undercover Boss Sunday night. This one was a bit different because the employee at the call center made a lot of mistakes with the hotel booking software. The undercover boss got pissed off and blew his cover. He went into the managers office and confronted her about the piss poor training. Usually they seem to assign the companies best employees to work with the undercover boss. They are always cheerful and thrilled with their jobs.

Undercover boss confronts abusive manager

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is.

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On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience.

The restaurant opened the next morning with a new manager. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience. The manager exhibited a plethora of traits that will make employees miserable. Empire: Rick Silva, manages one of the largest fast food chains in the country with more than stores in 28 states. Fascinating tale of LB circus performer Celesta Geyer - who was dubbed the 'world's most beautiful fat Why it's become so fashionable to match your wardrobe to your home's interior Previous. View all. Gaining confidence, the manager added: 'I'm not going to let you continue telling me I'm disrespecting my crew. A psychodermatologist explains why it happens and reveals the UK's No1 dermatologist-recommended skincare brand for blemish-prone skin Ad Feature Meet Denise Richards and Charlie Sheen's OTHER daughter: Lola is Christian who posts bible quotes and works in hospitality - while sister strips online X Factor reject Samantha Chawner reveals she's married her long-term partner - but sister Emma is absent following family feud and the death of their mother Audrey Corrie in Crisis! There was a time when the prince was prone to rant and rave, says a leading royal author Privacy Policy Feedback. While working alongside an employee named Todd at the fry station of the restaurant, Todd is in the middle of telling Silva about his ambitions to be a chef, when Stevens yells at Todd to stop talking and cook the meat. Share this —. Bing Site Web Enter search term: Search. Stevens' face shows that he is clearly stunned and he opens his mouth in disbelief, looking away.