Ubisoft account suspended login

February 14, Hey gamers! Are you experiencing a problem with a specific game?

This measure also acts as a protection for our players against fraud. Additionally, Ubisoft stated it has in practice "never deleted accounts that have been inactive for less than four years". Three emails are sent to users over a day period offering to restore the account before deletion is permanent. A log in during that time will receive an automated warning and link to reactivate the account. Players are then sent an email informing them that their suspended account will be deleted in 30 days unless they click the "Cancel Account Closure" link. Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days since receiving the email pictured and selecting the Cancel Account Closure link contained in the email.

Ubisoft account suspended login

Regarding the account suspension, we would advise waiting 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. In the event the lockout has not expired after an hour, please wait 24 hours from the last time you logged in. Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. I do not have access to the email address that is associated to my Ubisoft account. Ubisoft has sent out emails to U-Play account holders to inform that one of the company's websites has been hacked. In the event you lose access to your Ubisoft Account , we will be happy to help you recover it. You can contact us via live chat between — Mon - Fri or - Sat - Sun , for help with getting back into your account. Please select the scenario that best describes your situation. If you've lost access to your email address, the Ubisoft support team will need to go over some security questions with you, and once those are answered, a new email address can be added to your account. It was the right thing to do to submit a ticket, but you also have the option of using the telephone if you wish to. Please send us a direct message with your account username and email address. You can update your email address easily from our Account Management website! Navigate to the Account Management website, and log in to your Ubisoft account.

It can do it automatically and at its sole discretion. Check out our article for more information. Don't try and log in for 1 hour and it should be back to normal.

Is Your Uplay Account Suspended? Ubisoft Connect previously known as Uplay is an online profile system for players of Ubisoft games. It is essentially an expansion of the Uplay service under a new name. Getting your Ubisoft Connect Uplay account suspended or banned can stop you from playing your favorite games. To regain access to your account on this gaming platform as soon as possible, appeal your suspension. If you feel like you did nothing wrong to deserve it, waiting for a suspension or ban to expire is pointless. Read our comprehensive guide to learn everything you need to know about Ubisoft Connect suspensions and let DoNotPay help you with the appeal.

Home Discussions Workshop Market Broadcasts. Change language. Install Steam. Store Page. You're blocked from logging in due to repeated failed attempts. Please come back later. You guys can see the title. Do you wanna know how did this happen? Earlier this morning i was trying to log in.

Ubisoft account suspended login

YES NO. Opening a support case is easy! Email us your issue or chat with an expert. Sign in to open a support case. Clear All Filters. There was an error processing your request. Please try again later. To see more FAQs results, please refine your search criteria.

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In the event the lockout has not expired after an hour, please wait 24 hours from the last time you logged in. For violations of the code of conduct that are not related to cheating you may receive a temporary ban preventing you from accessing the game for a period up to 14 days. Ubisoft suspending my account due to inactivity? Unfortunately, we are not able to assist with any account issues publicly. Francia J. Let DoNotPay solve this problem for me. Cancel X. We are doing our best to reply to everyone as soon as possible. In the case, please contact your point of purchase. UbisoftSupport ozonostudio Hello ozonostudio.

YES NO.

After I finished playing, I decided not to turn off the computer, so as not to lose my save. Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. If your purchase shows as successful in your platform's purchase history please send us a private DM with a link to your Tweet and your account username and we can look into this. Want your issue solved now? What game are you having issues with, and on what platform? UbisoftSupport AlanSlavin3 Hey there Alan, this is an issue we're in the middle of investigating, and once we have any kind of news we'll post it over here! To see this content please enable targeting cookies. DoNotPay was created to help you deal with burdensome everyday tasks you would rather skip. Thank you! We will get back to you in DM's as soon as possible though!