Turn off activation lock

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Learn what to do if you see the Activation Lock screen on your device, or if you're asked to remove Activation Lock on a device that's offline and not in your possession. Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services. Go to www. Sign in with your Apple ID, email address or phone number, and enter your password.

Turn off activation lock

If you're a MacAdmin, there's a good chance you've seen the dreaded Activation Lock screen before. If you have a machine that displays this page, you have a machine with a pre-existing Activation Lock. For admins and nonadmins alike, it's super annoying. When removing Activation Lock from a device, the method will depend on whether it was a manually enrolled device user-linked or an auto-enrolled or supervised device organization-linked. Apple Support offers a few ways to remove Activation Lock. To remove Activation Lock on an unmanaged or unsupervised device where the individual user has locked it via a personal iCloud account, you can use one of the following methods:. If you have proof of purchase documentation, you can start an Activation Lock support request. The device must be erased at the end of this process to complete unlock. You'll need to actually call Apple Support. Business Activation Unlock cannot be requested online at the time of publication. After the phone call, Apple Support will send you an unlock form. This form will expire after a few business days, so don't delay, or you'll have to repeat the process. This could save you time digging through receipts. Already got your device enrolled in an MDM? Excellent — you may not need to go through Apple Support to turn off Activation Lock!

Once it finishes, you can use your iPhone or iPad as usual. Supervised devices generate a device-specific Activation Lock bypass code, which is stored on Apple's activation server. Activation Lock bypass code.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Activation Lock is enabled automatically when a user sets up the Find My iPhone app on a device. After it's enabled, the user's Apple ID and password must be entered before anyone can:. While Activation Lock helps secure Apple devices and improves the chances of recovering a lost or stolen device, this capability can present you, as an IT admin, with many challenges. For example:. To help solve these problems, Apple introduced the ability to disable Activation Lock for supervised devices, without the user's Apple ID and password. Supervised devices generate a device-specific Activation Lock bypass code, which is stored on Apple's activation server.

Activation Lock makes iPhones less attractive to thieves. When you set up an iPhone, it's associated with your iCloud ID. Even if someone steals it, they can't set it up and use it unless you remove the Activation Lock. Unfortunately, criminals aren't the only people frustrated by Activation Lock. If you buy a used iPhone and don't realize it's locked, for example, you might end up locked out of your new phone. Here's how to bypass it. When you first activate your iPhone, Apple makes a note of the device's unique identifier and your Apple ID. It then ties your iPhone's unique identifier to your Apple ID. This is to prevent any other Apple IDs from using the device.

Turn off activation lock

Find My includes Activation Lock — a feature that's designed to prevent anyone else from using your iPhone or iPad if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device. Activation Lock helps you keep your device secure, even if it's in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My turned on. Each time an iPhone or iPad is activated or recovered, the device contacts Apple to check whether Activation Lock is turned on. Activation Lock turns on automatically when you set up Find My.

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As it is impossible to bypass the Activation Lock, the device is rendered useless to the organization. To do this, you can bring all the proof of purchase to the nearby Apple Store to ask for the help of a technician. The device must be erased at the end of this process to complete unlock. Click "Erase iPhone," and then click "Remove from Account. This solution will manage your device and generate the bypass code. Note: This must be done on a computer or laptop, not on an iPad or iPhone. Step 3. The short answer is: NO. Trending Topics Get into a Locked iPhone. Copy the bypass code before you wipe the device. If you have proof of purchase documentation, you can start an Activation Lock support request. Option Two: Removing your Activation lock via web browser:.

Having trouble with a locked Apple device?

Activation Lock helps safeguard the data stored on Apple devices when they are misplaced or stolen. When the device is reset for handing it over to another employee, there is a prompt to enter the account credentials of the previous employee. Turn Off My Activation iCloud lock. While the Activation Lock appears to be beneficial in securing personal devices, it poses a challenge in the case of corporate devices. This form will expire after a few business days, so don't delay, or you'll have to repeat the process. It currently offers two options to turn off Activation Lock on your device. The Activation Lock feature ensures that sensitive data is protected even if the device falls into the wrong hands. Was This Page Helpful? To remove Activation Lock on an unmanaged or unsupervised device where the individual user has locked it via a personal iCloud account, you can use one of the following methods:. MobiUnlock HOT. Note that if you are also interested in how to remove Activation Lock without previous owner when you buy a second-hand iPhone without knowing its Apple ID password, click above for more information.