the orchard surgery christchurch

The orchard surgery christchurch

We are now offering flu vaccinations to eligible patients.

Back to Christchurch Medical Practice. Displaying 1 to 10 of Left waiting in reception for 25 minutes to be told the doctor would not do a prescription for my 3 year old who had conjunctivitis. Over the next couple of days it got worse couldn't see a doc we thought he may be allergic to eye drops. Ended up phoning who did mange to get me an appointment to see a doc changed eye drops and told to phone if still worried next day.

The orchard surgery christchurch

We inspected the practice in May and found improvements were needed in the area of safety. The provider sent us an action plan which detailed the steps they would take to meet the breaches in regulation. During our latest desktop review on 16 September we found the provider had made the required improvements. The practice provides general medical services in Christchurch, Dorset. The area covered incorporates the coastal town, attracting temporary residents on holiday during the Summer months. There is low social deprivation in the area. At the time of the inspection in May , there were patients on the practice list and the majority of patients are of white British background. The Orchard Surgery has nearly double the number of patients over 75 years There is a higher prevalence of chronic disease and life limiting illness for patients, with associated risks of isolation and vulnerability in old age. All of the patients have a named GP.

Opening hours of the practice are in line with local agreements with the clinical commissioning group. Its almost like patients are an inconvenience. During the period, there had been only 12 hospital admissions, which were for emergencies, for patients registered at the Orchard Surgery.

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We are now offering flu vaccinations to eligible patients. Vaccinations will take place from the 7th of October. Order a repeat prescription. Request or cancel an appointment. Get help and advice online using eConsult. Get test results. Register as a patient. Request a fit note sick note. You can also see all services at this surgery or NHS services.

The orchard surgery christchurch

Patients can contact Christchurch Medical Practice at for appointments. Services offered by Christchurch Medical Practice are Primary care counselling service, Travel health with yellow fever, Child health and development, Asthma Clinic, Minor surgery e. Christchurch Medical Practice GP has total registered patients , out of this there are female registered patients and male registered patients. It offers Electronic Prescription Service EPS which allows you to get your medicines with out the need of paper prescription. Christchurch Medical Practice has medical staff of 37 to cater to your healthcare needs.

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Unlike other similar schemes in Dorset, the team had greater resources and comprised of two female nurses, three healthcare assistants and a dedicated administrator. These are carried out at the following location;. Visited April Report as unsuitable. We understand our phone lines are busy, thus encourage patients who are able to get in touch by other means. Was still bad so phoned 15vin queue did econsult told to keep appointment for next day. There are options to complete e consult over the phone or another option to speak to a person but these are constantly engaged. Taking steps to move to another surgery Visited May Report as unsuitable. The practice is open 8. The practice had a system in place to follow up patients who had attended accident and emergency where they may have been experiencing poor mental health. The inclusion of training needs and gaps as a standing item for discussion at GP partnership meetings. I'm sorry that you have not been able to speak to someone on this occasion. Orchard Surgery is an approved teaching practice with Health Education Wessex. We are sorry to hear that you've had a poor experience. This report covers our findings in relation to the requirements and should be read in conjunction with the report published in August

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Two GP partners are approved as trainers. This has helped us to navigate our appointment requests to ensure that our patients with urgent needs are offered care in an appropriate timeframe. The practice closes for two afternoons a year for staff training and information about this is posted on the practice website. We have recently introduced the use of eConsult for appointments to manage the demand on our phone lines and appointments. Visited July Report as unsuitable. Since , I have had them come back worse than usual. Families, children and young people. The practice normally provides placements for trainee GPs and F2 trainees qualified doctors in the second year of their foundation training. Each time I fill out an e-consult about my symptoms when they open at Phone lines are open from 8. Visited October Report as unsuitable. Its almost like patients are an inconvenience. In order for us to investigate what happened, please can you email us on cmp.

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