Soundtouch wifi problems

I have a Wave Soundtouch IV that is about 1 year old. I am not able to setup bluetooth or wifi connectivity. I have tried to reset both the radio and the base but still unable to see the Bose network soundtouch wifi problems my device network list.

Support Product finder SoundTouch 10 wireless speaker. SoundTouch 10 wireless speaker. Sold from — Help us provide the best support by confirming your product below. Select your product. Nothing found.

Soundtouch wifi problems

If your product is unable to connect to your wireless router for Internet access:. If your product can connect to your network but is unable to obtain a strong signal or randomly disconnects from your wireless router, try the following:. If the app cannot find a speaker you have already added to your Bose account, it might show "searching" or "not available" when trying to select that product. To resolve this, try the following:. Your Bose wireless product has an internal Wi-Fi network that is used for system setup. If this network cannot be connected or found by the device being used to setup your product, try the following:. If you cannot complete setup because you are unable to connect to your router for Internet access, here are some suggestions:. If you connect your product to a USB jack on your laptop or computer but the computer does not recognize the connection or the device, try the following:. If you cannot start or complete an update on a Bose product or app, try the following:. If your product becomes unresponsive or you are no longer able to use it as expected after an update is installed, try the following:. This message appears if there is an issue during the software update process. If you do not know or have forgotten the security key to connect to your wireless router, try the following:. If a system update began dowloading but got stuck or did not finish, try the following:.

If you hear excessive low frequencies from your product, the sound quality might be boomy, muffled or difficult to hear.

Sold from — Help us provide the best support by confirming your product below. Select your product. Nothing found. Please enter a valid search e. Back to article. Keep the device you want to connect close to your Bose product to be sure it is within range of the Wi-Fi network broadcasted by your product.

The power cord or power adapter could be damaged. Continuing to use a damaged power cord could cause more damage to components inside the device as power fluctuates unexpectedly. In some cases, the cable or the adapter can be damaged to the point where no power is delivered to the device. In either case, it is a good idea to test a different cable to determine if the problem lies with the power delivery. Parts: Power Cord. Guide: Power Supply Replacement. If the device does not power on when using the remote but responds correctly when using the buttons on the device, then there is an issue with the remote. It is likely the remove has dead batteries, so try to fix the problem by replacing the remote's batteries. If the remote still doesn't function with new batteries, then it is broken and should be replaced.

Soundtouch wifi problems

It works with your house Wi-Fi or Bluetooth gadgets to stream tens of millions of songs from music companies, Internet radio stations, and your saved music library. What if you want to play a podcast in a single room and stream music in one other room? Or two? Or three? With SoundTouch, you possibly can construct a family of multi-room wireless audio system all through your own home. Start with one and add more later. So you possibly can play the identical music in every room, or completely different music in different rooms. And when you need to discover your favourite music and podcasts quicker, use the six presets on the distant or the speaker itself. Love the Amazon Echo Dot?

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If you hear a clicking, whirring, vibrating or other unusual sound coming from your product, try the following:. Turn off any device or app that might be using a lot of bandwidth, then check if performance improves. Comments optional. While some may work, hotspots are not guaranteed or recommended due to the limited or inconsistent functionality with them. If you deny access, SoundTouch system and software functaionality will be limited. If you push the buttons on your product but they do not respond or do not control you product as expected, try the following:. If the app cannot find a speaker you have already added to your Bose account, it might show "searching" or "not available" when trying to select that product. Nothing is available to connect to. Can someone please help? Too little bass or too much treble from product.

If the audio coming out of the Bose SoundTouch 10's speaker is distorted or comes out muffled, the inner speaker may be damaged or faulty. It may need to be replaced.

I would recommend resetting the Wave system before you start the alternative set up mode so as to have a better chance of rebroadcasting the signal. Nothing found. I see the "Please Wait" msg for about 20 sec and then waited about 15min. Electronics — like smartphones, tablets or computers — may need to be rebooted from time to time to correct minor processing errors. If in an area of poor Wi-Fi signal, try a network range extender to improve signal. If possible, use an Ethernet cable instead of Wi-Fi to connect high-bandwidth devices to your network. When try the alternative method after a complete reset of the radio and base i dont get any different LEDs. Related error codes: , , Music services often have a skip limit that restricts the number or tracks you can skip. Your product may need service. Keep the device you want to connect close to your Bose product to be sure it is within range of the Wi-Fi network broadcasted by your product. This frees up wireless bandwidth for devices that need to be connected wirelessly. If the Bose Music or SoundTouch app does not find the product you are trying to connect to your network, try the following:. Forgot wireless network password. Wireless signal range from your router can be reduced by obstructions, like walls and door. Comments optional.