Samsung soundbar remote volume not working

However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue.

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment. I have reset the soundbar, unplugged the HDMI lead, and reconnected, but it still will not allow me to adjust the volume. Anyone any ideas?

Samsung soundbar remote volume not working

Log in. Sign up. Home Forums Audio Soundbars. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Set digital out in the TV. Sound plays fine with soundbar on. Using Roku as my primary interface and doing the remote control set up. The music never turns off. It will go through 50 codes and still not turn off. When I do accept one of the codes the remote works fine. It will turn the power on and off of the TV. When I turn up or down the volume with the Roku it will just display a receiver icon on the TV screen in the left corner and say "Receiver Optical ".

Solved mine. For a better experience, please enable JavaScript in your browser before proceeding.

I purchased a new soundbar recently and tried to connect the FIRST one through an optical cable to the tv. The soundbar would turn on but would only connect via bluetooth. The remote control did not function but I was able to increase and decrease the volume from the unit buttons on the actual soundbar. The display never came on I was unaware they even had one before I started googling it. Returned to the vendor I purchased it from and they gave me a replacement. I then tried to connect the optic cable to this second one and BOOM the display no longer works and remote no longer works.

There are a number of things that could cause your remote to stop working. Here are some common causes:. One of the most common reasons for a remote not working is dead or weak batteries. Over time, batteries lose their charge and need to be replaced. The remote communicates with the soundbar using an infrared IR signal. In some cases, the remote itself may be faulty or damaged, causing it not to function as expected. To ensure that dead or weak batteries are not causing the issue, replace the batteries in your remote with new ones.

Samsung soundbar remote volume not working

All has been fine up to now, along with 2 x wireless speakers that don't appear to give me any issues after the initial teething connection problems. Last night I turned the soundbar on using its own remote control, as opposed to selecting it through the TV, but I couldn't adjust the volume using the TV remote - as I normally would - having to resort to the soundbar remote instead. When using TV remote all it showed was the soundbar 'flag' on the left hand side, with no volume adjustment.

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Use the Samsung Product Support Pages. Solved mine. Find the Sound Output option and click on the Samsung soundbar device name on the available selection. Accepted Solutions. Unfortunately, when I called Samsung tech support, it took more than 90 minutes for them to tell me that the remote will not control optical sound. How to Do a Hard Reset on the Soundbar. Next, plug the switch back into the power source. What's even weirder is that it would modulate the volume by 2s When I try a control the volume with the Samsung remote, a pop up appears confirming the receiver is set to optical, but volume control does not work. I initially followed JBL instructions to program the sound bar to respond to the TV remote's IR signal, which worked for a while and then same issue- volume stopped responding.

Go to Solution. The problem has been solved on my setup so hopefully this will work for you.

Returned to the vendor I purchased it from and they gave me a replacement. Accepted Solutions. All forum topics Previous Topic Next Topic. The remote control did not function but I was able to increase and decrease the volume from the unit buttons on the actual soundbar. I HAVE tried unplugging the device for well more than 30 seconds. Thanks for the feedback though! I have unplugged multiple times, tried different outlets and have gotten no different results. Any fix for this? Thank you! Only issue I've had besides the lack of manual is getting lip sync sorted out. So it's worth a shot? Sound plays fine with soundbar on.