Royal bank online banking contact

Spend less time on your banking and always know where you stand, with access to tools and services that give you quick and easy control over your money.

Month Day at Time. Please note that if you dial from a cell phone, air time charges by your local provider may apply. If you are calling from outside North America and are not in one of the participating countries, please call us collect at:. Telephone Banking Credit Cards Please contact your Telephone Directory system or an International Operator to obtain the International Access Code or other unique dialing codes that may apply in your country.

Royal bank online banking contact

RBC believes all issues can be resolved by using open communication — usually at the source. Your feedback is used to continually improve the quality of products and services we provide to all of our valued clients. This allows us to resolve it and retain your confidence. Available for you to express your concerns or provide feedback about your experiences with RBC Royal Bank are these four steps, which must be taken in the following order:. If your complaint has not been resolved to your satisfaction, the representative handling your complaint will escalate to the Branch Manager or Unit Head. If you are still not totally satisfied with the resolution to your complaint you may refer your matter to the appropriate local regulator or the local financial services Ombudsman for review. Advanced Search Site Map. Text size:. To Top. Make a Complaint. Use the Secure Messaging feature also available in Online Banking. Important: For our Online Services, a RBC Representative will contact you within 3 business days to acknowledge receipt of your complaint. Our Representatives will work with you to report and formally close off the complaint providing feedback on a resolution via a durable medium to ensure that we have satisfied your concerns. We ask that you provide your feedback as to whether you are in agreement with the resolution.

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Month Day at Time. Over branches open longer. Award-winning convenience. Expert Advice. Please note that if you dial from a cell phone, air time charges by your local provider may apply. If you are calling from outside North America and are not in one of the participating countries, please call us collect at:.

Month Day at Time. Please note that if you dial from a cell phone, air time charges by your local provider may apply. If you are calling from outside North America and are not in one of the participating countries, please call us collect at:. Telephone Banking Credit Cards Please contact your Telephone Directory system or an International Operator to obtain the International Access Code or other unique dialing codes that may apply in your country. Attention: Please be advised that the head office locations listed below are currently closed. We ask that you send physical mail to an open branch location , or book an appointment for an advisor to call you for more options. Search RBC.

Royal bank online banking contact

Spend less time on your banking and always know where you stand, with access to tools and services that give you quick and easy control over your money. Sign In Not yet banking online? Enrol Now. Sign in to request a new card opens in new window. Plus so much more! Link your other RBC U. View your account details and transaction history for the last seven years. You can also set up and receive Alerts about your banking activity and available offers. Pay one or multiple bills at once it will only count as one transaction 2 , and set up future payments for regular bills.

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Or Choose a Topic:. How do I reset my Online Banking password? Personal Support Centre Contact Us. View your account details and transaction history for the last seven years. How do I book an appointment with a mortgage advisor? Telephone Banking Mailing Addresses Attention: Please be advised that the head office locations listed below are currently closed. See our call charge information page. We want to handle your complaint in the most efficient and professional manner possible. Business Customers. Top Questions How to dispute a credit card transaction What do I do if my credit card was lost or stolen? Credit Cards.

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Electronic Statements Save a tree and cut down on clutter. More about Cora Open in new window. For a definition of an unauthorized transaction and for full details regarding the protections and limitations of the RBC Digital Banking Security Guarantee, please see your Electronic Access Agreement for personal banking clients, and the Client Card Agreement and the Master Client Agreement for business clients. Support Centre. How do I set up Direct Deposit to make payments to employees and vendors for my Business? Avion Rewards. Enrol in person or on the phone Alternatively, you can visit a local branch. Why not contact us from your Mobile Banking app? Why is my card being declined? Plus so much more!