Plusnet broadband fault checker

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report!

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. Broadband connection problems transcript 63KB.

Plusnet broadband fault checker

Plusnet is a UK-based broadband and phone provider, offering reliable services to customers across the country. They offer competitive packages tailored to individual needs, with fast speeds and friendly customer service. Last check: Just Now Check Again. All data in the chart is in the UTC time zone. Is plus. If you are having issues with Plusnet, please use one of the options below to report a problem with the service. This table shows the plus. All data in the table is in the UTC time zone. If Plusnet is down or slow for you. You can try using a VPN service to try from a different location and also check the Tips below. If you're URL is wrong, the website may redirect to another website or display an error page. Use a Different Device: Try using a different computer or device to access the website or app.

Our support phone lines are open 7 days a week. I basically had enough!!!!!!!!!!!! The company is a quad-play provider offering internet, mobile, IPTV and fixed-line services.

Let others know about your problems with Plusnet: Write comment. Elaine 1 week ago Internet been very intermittent for past week. Especially in the evenings but now getting worse during the day as well. IV2 Inverness. Pete 3 weeks ago Broadband really slow in Leicester. Paul C 3 weeks ago Plusnet Broadband down in Torbay. Mimi 1 month ago Intermittent WiFi connection issues - works for a moment and then stops - problem bring experienced on all my devices since past two days.

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. Help with setting up your broadband and WiFi, safety and security and fixing connection issues. Help checking your bill, changing your package, moving home and leaving Plusnet. Help with your landline phone, including fixing faults and support if you're getting nuisance calls. Help setting up Plusnet email, using webmail and dealing with spam. Price guides, safety and security, our mobile app and support transferring your mobile to Plusnet.

Plusnet broadband fault checker

Ive recently had an engineer come home to check out my line as we were getting below the guaranteed speed. He fixed it and my speed went from 30mbps to 56mbps which is the max. My ping also dropped from 25ms to 5ms which is perfect for my gaming career. And yes i am using a lan cable and bt wholesale test. No doubt Plusnet Help Team staff will be along to check this for you at some point, but screenshotted results from BT Broadband hiding your phone number , the 'Additional Diagnostics' from BTW Performance Tester , and your Hubs Help Desk page hiding personal details may give other Community members a chance to assist. Your Help Desk picture indicates you have only had an uptime of about 3. The BTW shot confirms that you have achieved a It would be interesting to see the 'Advanced Diagnostics' from the speed test - gives a little more information, but can be a bit hit and miss as to whether it will work.

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Mobile phones or laptops will not connect. This is the best socket to connect your hub to. Sign into Broadband Sign into Mobile. Make sure the connections are fully pushed in. Plusnet said they would get an engineer to sort, no contact since so called them around 7pm. Summary Monthly payment. You should do one of these between midnight and 4pm. The power is off or the lights have been turned off in the Hub Manager. Packages with a home phone line. Take responsibility! Broadband connection to xxx has been lost since 9pm BST, help desk went home at 8pm!

If you use Plusnet broadband in the UK and have been struggling with your broadband connection today, you aren't alone — a "major" outage hit the network earlier this afternoon and is continuing to cause problems.

Change package. Last Down:. Standard troubleshooting steps restart router etc not helping. Connect your computer or device to your hub. Said it should be working again within 48 hours, no compensation until the 48 hour mark and only kicks in from anything above 48 hours. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. Please test the line: Mr M Thomson. Share them here. They all work in the same way, but the type and number of lights may vary. No prior warning. Monthly payment total. Manage your billing, packages and account details. Your hub is in Bridge Mode Your hub has been switched to modem only mode. Help Broadband.