Pep boys reviews

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Pep Boys has 1. Consumers are mostly dissatisfied.

Pep boys reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. PepBoys has a rating of 2. Reviewers complaining about PepBoys most frequently mention customer service, oil change, and next day problems. PepBoys ranks st among Auto Repair sites. I was not a fan of pep boys but I will not go anywhere else as long as Adam is there. I have 4 vehicles and Adam always gives me a choice on tires, service etc. He treats you the same whether you are spending 50 dollars or dollars. He knows customers want a choice and options. He is very knowledgeable and I base all my decisions on his recommendations. Please tell him him what a great job he is doing. Its a pleasure to go to Pep boys in Berlin Ct. Thank you Arthur Hatje Newington Ct. No stars-0… I would not recommend this place to my fish:.

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Pepboys: trustworthy or not? Thread Tools. Likes: 6. Received 4 Likes on 3 Posts. I was shocked by the fact that Pepboys came in so much cheaper. My mechanic has done some very good work for me before, and I trust him.

Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process. Pep Boys started back in as a local mechanic shop. Now, Pep Boys is a popular franchise with locations across the country. When it comes to cars, Pep Boys is the ultimate one-stop shop. Pep Boys and their ASE-certified Technicians claim to cover all your automotive needs, from oil changes to transmission maintenance and everything in between, including inspections. Pep Boys has a wide-reaching presence in the United States and Puerto Rico, boasting over 1, locations and 9, service bays to help you get your car inspected wherever you are. With Pep Boys, you can prepay for your assessment online, but you do have to take your car in person for the actual inspection. This inspection includes a point assessment including a review of all major systems and common problem areas.

Pep boys reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. Arrived with an almost flat tire. Thought I'd need a replacement, but they were able to patch. I'm a low-income senior citizen and their caring attitudes is always apparent. They're especially nice to old ladies.

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Maverick H1L. I have zero intentions of letting them get away with not bringing my car up to the standard that I brought it in at. I had an oil change appointment for 8AM on Friday Every time I have any business with them it takes days to finish the work. Made an anointment for wheel alignment. Jerry K. I know there are plenty of local groups in my area Aug 04, I mentioned this to the shop and I get ignoredthis is my familys car Do you drive a car in this condition with your family??? Jun 13, To compound the issue, the manager at Antioch recorded a phone conversation without my consent, citing the need to maintain toughness. Comment Thank you Respond as company Helpful 1. No, thanks, not touching anything of mine again. They took it back had it 3 more weeks and it's a smaller motor and different battery still smoking.

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Didn't call me all day until I called 6 hours later looking for an update. Most of the mechanics are not ASE certified. I am the author of comment and would like to remove it. No VM. There were a series of miscommunications but what upset us most was the ill-mannered interactions with us. Made my appointment online, showed up 5 minutes early, dropped my car off for a slow leak in one of the tires, walked next door, ate lunch, went back to the store, sat around for another hour, asked for my keys back, asked them if they were going to charge me for parking my car there for two hours and left. Pep Boys www. After 4 hours those untrained struggling workers were able to mount the tires somehow. Damaged rims. But I assure you I will not forget this and I will inform everyone I would ever meet in my life. Got it back and the new motor and cars was blowing black smoke still and getting 8 mpg in gas. Thanks for your vote! Pepboys was already closed while I was waiting for my car. Norman Fort Lauderdale, FL. The same lady I talked to on Tuesday answered the phone.