Opodo reviews uk

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Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks rd among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I had bad experience confirms that I would never try Opodo again.

Opodo reviews uk

Opodo's management after the car hire company was even more appalling! I booked car hire via Opodo in Turkey. A car hire company called DMR. All paid up front and was suppose to have Euro blocked on the card as per Opodo documentation for hire on arrival. The company tried charging me Euro then settled at Euro. Rather then blocking the amount, they charged it to my card resulting in transaction charges, contrary to the contract signed by Opodo. Most car rentals only block the amount so no charges made. On returning the car, I received no refund and the car company said they will return it after 4 weeks????. No where in any contract with Opodo or the car company it says this. On return and after a lot of searching I found the complaint email for Opodo to try and get my money back and get answers to numerous questions about how nothing seems to have followed the contract i signed to hire the car through Opodo. Someone called Nahed kept telling me it was related to extra insurance which is not refundable clearly it was not!

I only heard this from Opodo after I had waited a very long time chatted and queued for hours on the phone.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. It says it has moved its base to Spain, where its sister company eDreams has its headquarters. All companies that sell package holidays with flights to UK customers are obliged to offer financial protection, but those based in Europe have to use a scheme based in their home country.

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. It says it has moved its base to Spain, where its sister company eDreams has its headquarters. All companies that sell package holidays with flights to UK customers are obliged to offer financial protection, but those based in Europe have to use a scheme based in their home country. They are not allowed to use Atol. Find more unbiased advice on travel and coronavirus, award-winning investigations and legal advice on holiday refunds and cancelled flights with Which?

Opodo reviews uk

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The platform fell well short of Which? While most competitive in our price checks, the site garnered just two stars out of five in the value-for-money category. Opodo also scored just one out of five for its customer service. However, no sites, not even top-of-the-table Expedia, were rated favourably in the customer service category, with the highest rating across all sites just two stars. Members scored flight booking sites across various other categories, too, including how well each website functions and how transparent it is with fees. But to determine the best overall, we asked customers to tell us how satisfied they were with their experience and how likely they were to recommend it - which secured Expedia the top spot. Alongside our survey, we checked 30 different fares across flight booking sites - where you pay for the flight on the site directly - and comparison sites - which trawl the web and aggregate prices but ultimately send you to an airline or booking site to make the final transaction. We recorded prices across nine sites in total.

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Back Sluiten. Such a great fishing company!!! Opodo gives you absolutely wrong information before booking to fish and take people's money out of your pocket and takes NO responsibility for it afterwards. Opodo has been billing me twice By Opodo I. After returning from the 3 day trip for the same price as 4 days my Opodo account still advised "The airline has cancelled your flight Top Opodo Reviews Positive Review. I booked a hotel in Rome using Opodo - when we arrived at the address we discovered that the hotel had been closed and no longer exists. Products used: I had to check in at the airport, because I had only the choice not to fly. Not good enough, I have gone back on their website and it is still stating that its available. We will email you when the question is on the site. I have a issue with my ticket I trying to change the date with wiz air they told me to pay euro they put me on the automated payment and is not going through what can I do.

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We arrived at our hotel to be told Opodo or the third party we had used had never paid our hotel bill. At the end Opodo is making it impossible to get back my money and who knows what they will do with my credit card I need to cancel it I think. I am literally fuming with rage that this company can take your money and then end contact. I have spent the last week trying to get a refund. So The ticket Was more expenssive! The British company Opodo, bought by 'Europe's biggest online travel agent' eDreams in , has left the Atol scheme. I tried contacting them via Chat with an agent, but it was a chatbot that kept making me go in loops without solving anything! I Was unable to do this on the app. My next port of call is the press as this scam needs to be exposed because not just has it taken peoples hard earned money but also all the stress that goes with it because of their greed. I have tried calling only to be cut off, they don't respond to facebook messages or email. I am asking for a full refund based on this horrible service, but they only offer that I pay for the extra baggage at the airport and then to submit a request for a refund of the money I've paid which still will make the original price higher than what it should be. Do NOT use Opodo! Please provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into your concerns.