O2 call waiting

Go to Solution. Have a look here Guide: All you need to know about O2 Voicemail bottom of guide. View solution in original post.

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O2 call waiting

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Free UK delivery. Clubcard Prices - Frozen for your contract. Collect Clubcard points on your bill. Sometimes, though, it can take up to 5 days — this is the same for all networks. Your phone will lose service on the day your number is due to transfer — this can take up until 6pm. If you still need help after this, please just get in touch. Sometimes you may need to update your number in your phone settings, too. If you need any more help, you can get in touch with our Customer Care team by calling for free from your Tesco Mobile phone. Please be aware, it can take up to 6pm on the switching date for your new SIM to be activated. If you incur any charges over or outside your allowances, these will be added to your final bill.

I reported this and after much hassle had a online chat with an agent who said they would reset my line settings.

After digital switchover I found call waiting was activated and I wanted to deactivate it. It deactivated ok but when I called the busy landline from my Virgin o2 mobile, the mobile just beeped and then cut off. I reported this and after much hassle had a online chat with an agent who said they would reset my line settings. This has made no difference and trying to speak to someone is like trying to jump over the moon. Any ideas how to fix this? New around here?

Customers can today find out which phone and broadband providers take the longest to answer their calls, as Ofcom publishes its latest report into customer service levels across the telecoms industry. And while average numbers of overall complaints to Ofcom fell year-on-year, there are clear areas where the industry needs to improve, particularly around call waiting times and complaints handling. In , despite the impact of Covid subsiding, mobile customers spent an average of 2min 23s in a queue, up from 2min 15s the previous year. Broadband and landline customers waited 2min 37s on average, compared to 2min 16s in NOW Broadband remains the best performer, keeping their call waiting times under a minute on average at 51 seconds, despite taking longer to answer the phone in up from 31s in Shell Energy is the worst, coming in at over eight minutes on average. Three continued to be fastest on the phone lines at 47 seconds on average, although this did triple in However, satisfaction with how complaints are handled continues to be an industry-wide issue. Similar to , only around half of mobile, broadband and landline customers who made a complaint to their provider in were satisfied with how it was handled. As part of our research, we spoke to customers who had recently contacted their provider with a complaint to understand the steps providers could take to improve their complaints handling.

O2 call waiting

Hoping someone can help, I done a sim swap about a week ago both pay monthly with O2, done keep my number, since the sim swap call waiting just isn't working goes straight to user busy and hangs up. I have made sure call waiting setting is turned on, tried all the codes etc and still not working? Is this something I should be calling O2 about could this be a service issue?

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Search Advanced search…. Joined us in-store? When I trying to turn it on, I get an error "Could not save call waiting setting". Did you mean:. You can also reach out to us on here, we are one post away. QuickStart, set up and connections. New around here? Home Phone. This website uses cookies. Please be aware, it can take up to 6pm on the switching date for your new SIM to be activated. When call waiting is on, and your landline is in use, it has been reported on here that the next person to call just hears a normal ringing sound. Click Here to learn more about how we use cookies. But as far as things go with your calling features, they appear to be active and working this end.

Go to Solution. Operation differs by phone but on all you get the call incoming and the screen shows options to end current call and answer new call or to put current call on hold and answer new call or to reject new call.

After digital switchover I found call waiting was activated and I wanted to deactivate it. When call waiting is on, and your landline is in use, it has been reported on here that the next person to call just hears a normal ringing sound. Stream from Virgin Media. If I have understood your post correctly, it sounds like your landline is not working properly. Sometimes you may need to update your number in your phone settings, too. Did you mean:. Account - Mobile. You are using an out of date browser. Chatter and natter. AIUI, when call waiting is off, and your landline is in use, the next person to call you should get an engaged tone as would be expected. How Tos. In response to MI5. Everywhere Threads This forum This thread. Shop Help My O2 Basket.