Nbn box flashing red and clicking

Well, I did some digging and found out that there is actually a fix for this issue! If your NBN connection box is flashing and clicking, the first thing you should do is unplug it from the wall.

If you're not sure what type of connection you have, learn more about the different connection types we use. Wait minutes. If it doesn't connect, reset the nbn connection box. If you still have no connection, check that the coaxial cable is firmly screwed in to both your nbn connection box and the wall plate. If none of this works, call us on When restarting, each light should flash as it connects to the nbn network.

Nbn box flashing red and clicking

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. View solution in original post. For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage. Check our Service Status page for any known outages. If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: Troubleshooting No Internet Connection. We have since raised this issue to our Engineering Team for further investigation. Please leave the modem connected and turned on for remote testing purposes. We'd be glad to check the status of the lodged fault. Kindly send us a PM along with the ticket number and your TG account details.

Indicators Meaning Action required Off There is no power to your nbn connection box. If that doesn't fix the problem, call us on

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The gentle flicker of lights on your Internet modem may seem like mere decorations, but they serve a far more practical purpose. These lights are not just for show; they provide crucial information about the status of your connection and can be invaluable when troubleshooting or diagnosing issues. Have you ever found yourself speaking to customer support during a sudden loss of connection, possibly due to bad weather? They often guide you to check these lights for clues. Over time, you learn to interpret these indicators, gaining a deeper understanding of your modem's status.

Nbn box flashing red and clicking

If you're not sure what type of connection you have, learn more about the different connection types we use. Wait minutes. If it doesn't connect, reset the nbn connection box. If you still have no connection, check that the coaxial cable is firmly screwed in to both your nbn connection box and the wall plate. If none of this works, call us on When restarting, each light should flash as it connects to the nbn network. Once it's connected, all lights should be green. View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

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We commit to working together to build a prosperous and inclusive Australia. Regards, Hi I have the same issues, it has been a week that I don't have access to the internet. Got any hints? I will do some pics soon. How do I set up my Telstra Smart Modem? Restart your nbn connection box and if that doesn't work, call us on Solid green Your power supply is working normally. Mine shows the flashing red light and clicking the relay periodically. Status light. Rather get in touch? Connection Box is disabled. Green One or more telephone services are in use. Pages: [ 1 ] Go Up. It's apparently a big expensive for the NBN.

It keeps making a clicking sound and the lights are constantly flashing. Can you provide some guidance on what I should do to resolve this annoying problem?

Power Light — this will be solid blue when the NBN connection box is powered on. If you're having difficulty with connected devices, restart your devices, gateway and nbn connection box. If you're not sure what type of connection you have, learn more about the different connection types we use. There was an error while thanking. Indicators Meaning Action required Solid red Low signal strength no error. No action required. If none of this works, call us on Wait for the download to finish, then check your service again. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. One or more Fibre phones have been off the hook for more than an hour. Literally a tiny DSL router in bridge mode mated with an oversized laptop brick. Telstra Plus. You can try and probe it whilst the unit is running, or try and cut the plastic cover off it for a visual inspection often they don't fall apart and you can watch them working, but it depends on the design.