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Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. Please enter the password you have created when you registered for My Virgin Media. Don't have an online account? When filling in the surname of the Virgin Media account holder, only use the last word in your surname. Sign in to unlock more.

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How to manage my email account. Learn about the range of tools and features you can use to organise your mailbox and keep it well-maintained. Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is. We recommend accessing your mail from My Virgin Media , as this also provides links to our other services and information about your Virgin Media account. Or you can access your mails by selecting the below. We recommend accessing your web mail from My Virgin Media, as this also provides links to our other services and information about your Virgin Media account. Go to My Virgin Media and select Sign in. This will take you to your Virgin Media web mail inbox. Alternatively you can sign in to Virgin Media Web Mail by going to mail. Virgin Media Mail allows you to set up your other email accounts so that you can check all of your emails in one place. How to add another email account into Virgin Media Mail. Select the Add email account menu option on the left-hand menu. In the Add mail account window, enter the email address and password for your external email account and select Add. Select Close and you will now be able to use the external email account.

Or, if you have enabled Unified Mail for the account, you will also see the messages in the Unified Mail folder, myvirginmedia sign in. How to send messages using an external email account Open the folder with the name you have given the email account From a laptop or desktop computer select Compose, or from a Mobile click the pencil icon to start a new email.

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Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. On Prepaid? The My Account app won't work on your phone. But you've got options. Head to my. Forgot username or password?

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How to manage my account. Managing your account can be tricky. Find out all you need to know from our help article on managing your account. Learn to set up and manage your My Virgin Media account. You can manage your Virgin Media account from the palm of your hands. Simply download the My Virgin Media app. Some things you can do are:. This information is on one of your bills or the letter we sent after placing your order. Check out the section Where do I find my Virgin Media account number and area reference?

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More tips can be found below. How to delete messages from email. With filters turned on, Virgin Media Mail messages can move folders, be forwarded to other email addresses or marked as read — automatically. Choose another reset method. These steps make it much harder for hackers to guess your password. Select Close and you will now be able to use the external email account. Verification code needed Enter verification code Code. How to use search in Virgin Media Type relevant words or names into your search bar. Firstly, you will need to create a new password online. Before you continue, we might ask you to verify your identity — just follow the steps. Submit Contact. How to blacklist email addresses.

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How to blacklist email addresses. Select Close and you will now be able to use the external email account. How to forward an email. How to manage additional Virgin Media email accounts To manage a secondary or additional email account, you need to sign in to My Virgin Media using the email address and password of the secondary account instead of signing in to the primary account to manage things. Shop Mobile Plans. Want to delete a secondary email account? To manage a secondary or additional email account, you need to sign in to My Virgin Media using the email address and password of the secondary account instead of signing in to the primary account to manage things. Remember that this password is separate from your sign in details for My Virgin Media or any Virgin Media apps. Check the folder for your saved CSV file and follow the in-app help prompts to transfer your address book to another type of email Outlook, say. How to block an email address Sign in on your laptop or desktop computer to change these Virgin Media Mail settings and stop unwanted messages reaching you.