My eufy camera is offline

When your eufyCams is offline, the live view page will display a warning sign showing camera status is currently offline.

Camera has been manually turned off. I have similar problem now. I have to remove the camera plug it in and then it turned on… And only then connected to the app. It now happened 3rd time. The camera is now off and iam expecting I have to use the permanent electrical solution.

My eufy camera is offline

Indoor Cam is not powered by its original adapter and cable. Indoor Cam has a weak WiFi signal. The router is disconnected from the Internet. If your Indoor Cam goes offline, please check the following details:. Please confirm whether the camera's LED indicator light is showing a solid blue light. If not:. Please try the following troubleshooting steps:. If the issue still persists:. Please check if there are possible sources that could cause signal interferences in the surrounding environment, such as other electronic devices. Download important videos in the eufySecurity app first and then delete the camera from the app, then try to re-add the camera using the app. Reset the camera by pressing and holding the SYNC button on the camera for 10 seconds to verify if the problem can be resolved. Note: If you proceed with the reset process, you will have to reconnect the camera to the eufySecurity app.

Regular firmware updates are crucial for maintaining the stability and functionality of internet-connected security cameras. View More

August 10, 5 min read. Why does my security camera keep going offline? A security camera is designed to help protect the inside and outside of your home, and its connection to the Internet allows you to monitor your home more conveniently with features like remote access or two-way audio. So, it's a problem when your security camera gets stuck and keeps going offline, making some important features inoperable. To help you out, let's find out why your security camera goes offline and how to fix it. Knowing why your security camera keeps going offline is the key to fixing the problem. In general, there are 6 common causes that may lead to the breakdown of the security camera:.

By Benny Kounlavouth ,. When you buy through our links, we may earn an affiliate commission. Keeping our homes safe is essential, and security cameras help us remotely keep an eye on what we value. Your battery-powered weatherproof Eufy security camera will stream clear live videos, face recognition motion alerts, and local storage to keep you up to date with any events. However, sometimes the camera goes offline and stops streaming. Your Eufy camera goes offline if the battery has run out of charge, has lost connection to the HomeBase and Wi-Fi, or you need to update your Eufy app. You should check your battery and check the Wi-Fi settings to ensure that they are working correctly or reboot your camera to solve the problem. There are several reasons why your camera keeps going offline. Read on to find out why it happens and how to solve it.

My eufy camera is offline

Outdoor Cam is not powered by its original adapter and cable. Outdoor Cam has a weak WiFi signal. The router is disconnected from the Internet. If your Outdoor Cam goes offline, please check the following details:. Please confirm whether the camera's LED indicator light is showing a solid blue light. If not:. Please try the following troubleshooting steps:. If the issue still persists:. Please check if there are possible sources that could cause signal interferences in the surrounding environment, such as other electronic devices. Download important videos in the eufySecurity app first and then delete the camera from the app, then try to re-add the camera using the app.

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The router is disconnected from the Internet. Sign Up. Wait some seconds and plug in the power again. Please make sure to save important videos before resetting your camera. I hope my article on how you can fix your Eufy cameras showing up as offline on the Eufy app has been a helpful read and has aided you with the same. Additionally, low-quality routers may struggle to accommodate bandwidth and transmit signals effectively to the cloud. If there is an update option, tap on it to get started with the process. It now happened 3rd time. Fully charge the camera. It is always a great idea to understand the reason behind the issue and then proceed with the troubleshooting part. Troubleshooting Eufy Cam Offline Issue. After the homebase restarted all cams are available and online again! Note: If you proceed with the reset process, you will have to reconnect the camera to the eufySecurity app.

But… this is the second camera that has gone offline for no reason. The battery is still full.

S eufyCam eufyCam 3. Kindly follow the steps outlined below:. Please agree to the Terms of Use and Privacy Policy. Email Us. If your Indoor Cam goes offline, please check the following details: 1. Want same-day shipping? Make sure you do not download the app from untrusted websites. The Eufy HomeBase acts as the base station that connects your Eufy cameras to the Euify Security app on your compatible smartphone or tablet. Fully charge the camera. To mitigate this issue, it's advisable to keep your router placed several feet away from these appliances. Also, make sure that the cable is not physically broken. If you have a Eufy camera that relies on a normal wall plug connection, then simply follow the steps below: Unplug the Eufy camera from its wall plug. I hope my article on how you can fix your Eufy cameras showing up as offline on the Eufy app has been a helpful read and has aided you with the same. If you find yourself struggling to sort out why your camera keeps going offline, it's important to contact an experienced tech team on-hand who can provide assistance. This got me to where I am right now, making an in-depth troubleshooting article on how you can fix your Eufy cameras too if the Eufy app claims it is offline.