Lexus of royal oak

We work hard to ensure that every guest leaves our dealership feeling confident about their experience and wanting to share it with others!

His son, Todd, who inherited an interest in automobiles, acquired his formal education before starting to learn the ropes at Charlesglen from his dad. He managed the successful dealership for 14 years before deciding to start on his own path. When Lexus expressed a need for a second dealership in Calgary, the timing was perfect, and Todd and his two partners threw their hat into the ring for the franchise. They were chosen and they started planning. In , Lawrence Richardson and his brother Bill tore down the family farm in Alsask, Alberta, hauled the lumber to Nanton and built a service station where they sold gas, repaired tires and, thanks to a bedroom in the back of the station, offered hour service. And the dealership has been tested in its year history, opening just prior to a particularly volatile oil and gas cycle that brought economic uncertainty followed by the challenges of operating a business during COVID.

Lexus of royal oak

Posted by Kevin on June 18th, Lexus of Royal Oak is a giant facility located in the northwest part of Calgary, though it manages to hide its size well from the outside. Right in the center of the dealership is a barista that prepares free refreshments for guests, along with a nice seating area and a Lexus collection display:. Climb the nearby staircase, and you come to the Royal Oak lounge, complete with a nail salon where manicures and pedicures are offered:. I tried making a last-minute appointment for the full Royal Oak experience, but the entire day was booked — clearly, a very popular service for owners. Even the vehicle delivery bays, customer drop off area and service centre demonstrate the new International look nicely:. A great environment, and a great dealership. My special thanks to everyone at Lexus of Royal Oak, particularly Natasha Richardson for all of her assistance during my visit. Be back soon! This Western Canada trip was made possible by Lexus Canada , who covered my flight and accomodations. I had to take some photos:.

Guests receive amazing amenities and services delivered by a staff with extensive experience with the Lexus brand.

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View our contactless service methods here. Our service department is happy to satisfy all of your Lexus needs in Calgary, from basic to complex, with a high character staff trained in the best for your vehicle. Make your next Lexus service appointment your best ever with us! Learn more about our oil change service here. For our contactless services, please read more here. Just like how our Lexus vehicles are of the highest quality, so is the service we provide and the technicians who do the work. Our specifically-trained Lexus technicians have over years of combined automotive experience, 50 years of which explicitly focused on the Lexus brand.

Lexus of royal oak

In a world where more and more automotive dealerships are becoming small parts of large corporations, the element of the personal service and is often being lost. We are proud that we are one of the few owner-managed, family-owned and operated dealerships that strives to create that intimate and warm feeling that makes you feel at home, while providing unique and personalized service. Our Lexus-certified technicians with over years of combined experience, meticulously service Lexus vehicles as well as all off-make models. We are honoured to be your Northwest Lexus Calgary dealer. Welcome to Lexus Of Royal Oak! A business will never become successful without loyal customers and customers will never become loyal unless they are respected and their issues get dealt with quickly, professionally and respectfully. When trust is earned, loyalty follows. As a third generation automotive dealer, there were 2 things that I learned from my father that have stuck with me throughout the years. This will ultimately lead to a feeling that our guests get when they interact with us.

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In , Lawrence Richardson and his brother Bill tore down the family farm in Alsask, Alberta, hauled the lumber to Nanton and built a service station where they sold gas, repaired tires and, thanks to a bedroom in the back of the station, offered hour service. My special thanks to everyone at Lexus of Royal Oak, particularly Natasha Richardson for all of her assistance during my visit. Many of the guests comment on the renowned service they receive. Write a Facebook Review. We work hard to ensure that every guest leaves our dealership feeling confident about their experience and wanting to share it with others! By continuing to use this site, you are consenting to our use of cookies. Todd focused on providing an exceptional experience to every person who came in or contacted the dealership and in so doing has built a loyal customer base for the thriving luxury dealership. The Royal Spa invites guests to have a seat in the massage chair and enjoy a manicure or pedicure from the onsite aesthetician while their car is being serviced. Lexus of Royal Oak is a giant facility located in the northwest part of Calgary, though it manages to hide its size well from the outside. JM Lexus needs this upgrade also. Many of our employees have been with us for many years and know your vehicle inside and out. When Lexus expressed a need for a second dealership in Calgary, the timing was perfect, and Todd and his two partners threw their hat into the ring for the franchise. Meet our Team. This focus on earning a reputation for service was a result of another lesson that he heard about early and often: the importance of treating people well. JavaScript is disabled.

We work hard to ensure that every guest leaves our dealership feeling confident about their experience and wanting to share it with others! We would like to thank everyone that has taken the time to leave us a review on either DealerRater, Google or Facebook.

This Western Canada trip was made possible by Lexus Canada , who covered my flight and accomodations. They were chosen and they started planning. Canada Dealerships. Accept Learn more…. In , Lawrence Richardson and his brother Bill tore down the family farm in Alsask, Alberta, hauled the lumber to Nanton and built a service station where they sold gas, repaired tires and, thanks to a bedroom in the back of the station, offered hour service. Body Style Body Style. They were chosen and they started planning. Popular Stories Sorry. Todd focused on providing an exceptional experience to every person who came in or contacted the dealership and in so doing has built a loyal customer base for the thriving luxury dealership. Charitable Contributions. He values his team and in turn his team goes above and beyond for guests. Write a DealerRater Review. In addition, the dealership enjoys some of the highest guest retention in Canada; the inventory of quality luxury vehicles causes them to visit the dealership and the exceptional service levels keep them coming back. This focus on earning a reputation for service was a result of another lesson that he heard about early and often: the importance of treating people well.