Koodo.com chat

A company's rating is koodo.com chat using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Koodo.com chat

Claim your listing for free to respond to reviews, update your profile and manage your listing. KoodoMobile has a rating of 1. Reviewers complaining about KoodoMobile most frequently mention customer service, sim card, and phone company problems. KoodoMobile ranks rd among Mobile Carriers sites. Aman thank you so much for your help. You were very friendly and professional as you answered all our questions. I would totally recommend your store to others. Can I rate it lower than 1? Chatting for more than 3 days, this is day 4. I would give it negative stars if it was an option. Sent a defective phone, given horrible customer service, now after cancelling during the trial period - they are refusing to give me an updated bill showing what I'm being charged for.

Company makes misleading promises of promotion.

Charged for roaming when I had requested the travel package they offered Get zero help from customer service can not reach anyone for assistance Customer service sucks!!! Looks like I will try to get service at a local kiosk see how that goes Dont have much faith in that either. Great customer service for assisting me to update my account information. It was clear and understandable as well as user friendly. The representatives were excellent and courteous in helping me solve issues and reconcile billing. If only it would be easier to have human interaction and definitely more transparency.

The following is a review of Koodo Mobile based on my personal experience as a subscriber for almost 15 years to As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. Call wait times are long, but you can schedule a callback through their chatbot. However, they will charge you significant fees if they have to take any actions on your account on your behalf. New customers are still connecting to the same 4G network, but the data speed is throttled. Existing customers will continue to receive unthrottled 4G data speeds, unless they change to a new Koodo plan. This is likely a step toward pushing customers towards their 5G offerings which are faster and much more expensive. Launched in March , Koodo Mobile is a mid-market mobile brand MVNO owned by Telus that offers postpaid and prepaid phone plans with 4G up to Mbps and 3G up to 3 Mbps data speeds on the Telus network and wireless home phone services.

Koodo.com chat

Koodo Mobile is a Canadian mobile flanker brand [1] [2] started by Telus in and mostly oriented toward younger customers. Being a subsidiary of Telus, [5] Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. This allowed Koodo to gain a presence nationwide. This brand was in operation since , and it mainly targeted high school, college and university students. It was ended because the Amp'd Mobile operations in the United States suffered from poor customer service and bankruptcy. This meant that unlike Bell, Telus no longer had a mobile brand targeting students.

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I am looking for a company that will accept my native card number. Kenny N. I agree to TOS Cancel. See all 1. I agree to TOS Cancel. Thank you, original review The initial customer service reps seem not to have any authority to make simple reversals of small charges. In the end, nothing was resolved and I am now considering switching to a new company. Kaizer Ozp. They simply don't care. The price and addon do not expire. They are a nightmare and I will never forgive Telusfor sending me to them for cell phone service. Thank you. Media from reviews. I got a temporary connection for my visiting nephew for two Months.

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Chatting for more than 3 days, this is day 4. He's an existing customer. This saves you the inconvenience of waiting indefinitely in a queue which is a huge waste of time imo. Add Extension. Sep 23, Representative corrected it for me. You only get one month. Feels Disappointed Feb 29, See reviews as you browse with our Chrome extension 1. The algorithm is subject to change in future. I finally got to talk to a real person and they were able to make a deal with me that was satisfactory. Comment Thank you Respond as company Helpful 2. Media from reviews.