Is jd sports australia legit

In the Activewear Store category.

JDSports has a rating of 1. Reviewers complaining about JDSports most frequently mention customer service, next day, and full refund problems. JDSports ranks th among Sportswear sites. This company does not typically respond to reviews. I made a mistake on my order and even though I did not initially receive an email support response right away, I called them next day and within 10 minutes they fixed my issue! The customer experience was polite, understanding and very helpful. The negative reviews had me anxious but my own real experience was more than excellent.

Is jd sports australia legit

In the Activewear Store category. Visit this website. Most relevant. Received one pair and size 7 addidas pair of trainers. They want me to send back the shoes but can't send me my missing shorts. Can't refund my shorts either. There "system doesn't allow for partial refunds or reorders ". Customer service just repeats " system can't do partial refunds or reorders". Date of experience: March 12, Reply from JD Sports Australia. Hi Sebastian, I am sorry to hear that you are missing a pair of shoes form your order. Are you able to provide an order number so that a member of the management team can assist further with this? Thank you, Team JD. Item was listed and photographed as White online, arrived and product and label was clearly Grey.

Most other companies let you use their gift voucher online. Hi, We sincerely apologise that this situation occurred in-store.

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Are you confused about choosing the perfect shoes and sports athletics? We welcome you to the unbiased and honest reviews of one famous brand for the best footwear and sports shoes. JD Sports reviews will help you choose the best option to improve your sports performance. JD Sports is a most well-known brand with a high quality branded collection of different products but specialized in the footwear of various types at affordable prices to make it valuable for everyone. They are working with the most popular brands to provide the best quality footwear to their customers. They also offer huge deals and discounts to remain the favorite of everyone.

Is jd sports australia legit

In the Activewear Store category. Visit this website. Most relevant. Why do they not tell you that some of the shoes you purchase actually need to come from the UK?! I would have never purchased them as I needed them weeks ago! Be more honest about where the shoes are coming from and rough time frames. Also, the app and desktop sites on mobile are terrible. Always so glitchy. Have given up so many times.

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Company activity See all Claimed profile. I asked to speak with a supervisor, he put me on hold for a bit and came back to tell me there were none available and someone would call me back…. Reply from JD Sports Australia. I bought shoes in your Blacktown store yesterday for my son, if I were able to purchase these shoes at a competitive retailer I would have due to the appalling, rude, least helpful customer service I have ever had. This error has now been amended by the web-team to reflect the colour description on the Nike website. How ignorant do you have to be to send someone used shoes not once but twice. They haven't resolve anything since December. Date of experience: January 02, There goes my Christmas gift!! My ticket number is From the business. Date of experience: January 25, Hi Emily, We are sorry to hear there was an error with your online order. Nevertheless, we want to ensure we are providing our customers with the best service possible.

In the Activewear Store category.

Can't refund my shorts either. I have sent you an email so we can look into this further for you. JDs said to deal with Nike even though on Nikes website it said that they work with dealers on defects and to return them to the place you bought them! Hi there, We have been responding to another review of yours through a different platform. Although the manager tried to help he had no authority to do anything. Neither online image nor product detail indicated they are in fact slip-ons rather than true sneakers with free tongue. Date of experience: 14 January We will pass this feedback on to the relevant team to investigate any trending store and stock issues within this store. Get notified about new answers to your questions. Contains image or video. We do request customers to send back the item the received for a full refund. The worst The worst! Customer service just repeats " system can't do partial refunds or reorders". The following day I'm notified that the store manager reaches out to the nearby stores recommending that they don't honour my request for a refund or exchange - I have been advised by customer service that their hands are tied so I've now filed a case against them with Fair Trading and will continue to escalate the matter further exposing this company's lack of basic customer service and disregard for the law.