Interactive brokers uk contact

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Interactive Brokers U. Limited referred to as "IBUK" takes customer complaints very seriously and strives to:. IBUK will endeavour to resolve all complaints at the earliest opportunity and within eight weeks and to keep complainants periodically updated on the progress of their complaints. However, customers may file a complaint by the following methods:. Please note that in order to ensure that your complaint is flagged and given the required attention, we kindly ask you to state "COMPLAINT" in the subject header field of the email. Upon receipt, your complaint will be forwarded to relevant staff who will investigate and assess your complaint diligently, fairly and promptly. Once your complaint has been received by IBUK, we will acknowledge receipt of your complaint promptly by email usually within 5 business days.

Interactive brokers uk contact

To get the best and most effective service from IB, we recommend the following. Please use the exact number as shown. A minority of prospective Interactive Brokers Customers are sometimes required to send paper documentation. If you are in this minority you will be notified during the application process or by email. IB offers a variety of ways to get assistance and information including phone support, email, and chat. While you can ask the same question using any of these channels, depending on the nature of your inquiry, you will get the best and most efficient service by using the methods recommended below. Phone inquiries: recommended where there is time sensitivity, for example, a problem with an order or trade. In general, IB will answer our phone lines within a minute. You will get an immediate reference number for the ticket, and your question will be allocated to a service agent usually within 2 hours. Where possible, we will also provide an answer within this timeframe, but even if additional research is needed, you will know who is handling your case, and be able to track its progress. IB-Chat: our new chat service is accessible via Account Management. It is designed to connect you to the service specialist best qualified to answer your question. Because it is authenticated and uses secure communications, IB staff are able to provide account specific information in a secure manner. Web page content, conferencing, and feedback are all features of this new system; transcripts are available on demand.

IBKR BestX TM is a powerful suite of advanced trading technologies designed to help clients achieve best execution and maximize price improvement while minimizing market impact. Institutional Accounts.

Built from the ground up, IBKR Desktop combines the best of our proven features with a unique set of groundbreaking tools in a streamlined, intuitive interface that's easy to navigate. Seeing is believing. For additional information on interest rates, click here. Credit interest rate as of February 2, Interactive Brokers calculates the interest charged on margin loans using the applicable rates for each interest rate tier listed on its website. Learn more about margin loan rates. Invest globally in stocks, options, futures, currencies, bonds and funds from a single unified platform.

Investing in financial products involves taking risk. Your investments may increase or decrease in value, and losses may exceed the value of your original investment. While there's an agent always available to assist with your inquiries, answers can oftentimes be found quickest and without a phone call directly from IBKR's website and Knowledge Base. The list of Quick Tips below contains responses to the most common questions and answers to others can be found by entering keywords associated with your inquiry into the search engine above. How to check the status of funding transactions. Introduction to the Trader Workstation.

Interactive brokers uk contact

While there's an agent always available to assist with your inquiries, answers can oftentimes be found quickest and without a phone call directly from IBKR's website and Knowledge Base. The list of Quick Tips below contains responses to the most common questions and answers to others can be found by entering keywords associated with your inquiry into the search engine above. How to check the status of funding transactions. Introduction to the Trader Workstation. How to Deposit Funds Via a Check. WebTrader: Introduction. An Introduction to Forex FX. How to Transfer U.

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Accounts Next accounts made up to 31 December due by 30 September Last accounts made up to 31 December We will be releasing a special chat service for prospective customers by the end of the year. Where possible, we will also provide an answer within this timeframe, but even if additional research is needed, you will know who is handling your case, and be able to track its progress. Policy Statement Interactive Brokers U. Broker Welcome Center. We will continue to support email inquiries, but email will always receive lower priority than the other service channels. Compliance Officer Welcome Center. For additional information view our Investors Relations - Earnings Release section. Interactive Brokers U. Consider complaints as an opportunity to learn, adapt, improve and provide our customers a better service; Increase customer confidence in our management commitment to treat them fairly.

Investing in financial products involves taking risk. Your investments may increase or decrease in value, and losses may exceed the value of your original investment. Built from the ground up, IBKR Desktop combines the best of our proven features with a unique set of groundbreaking tools in a streamlined, intuitive interface that's easy to navigate.

View report. Next accounts made up to 31 December due by 30 September Interactive Brokers India Pvt. Follow this company File for this company. Mechanics of an Overseas Trade. Within the United States 1 toll free. Limited referred to as "IBUK" takes customer complaints very seriously and strives to:. Research and News. Accept analytics cookies Reject analytics cookies View cookies. Mosaic Limit Order Type. IB offers a variety of ways to get assistance and information including phone support, email, and chat. Local Time: Open Closed mssage You've rejected analytics cookies.