Ikea returns policy uk

Please note:.

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. Depending on the issue, there are several options available:. Alternatively, you can return the entire item for an exchange or a refund.

Ikea returns policy uk

You can return your unopened IKEA products within days for a full refund. We can also help with collection from your home. Need help with getting your product back to IKEA? You can contact us for a collection of the product. If you choose home collection, you will have to disassemble and package the product, however it doesn't need to be in the original packaging. A collection fee will be deducted from your refund. You find our return policy here with more information. If you want to book a home collection please contact us. You can return any items you receive within days of the date of purchase to any of our stores, or via Parcel Return for smaller items. You can return small items ordered online, free of charge using our Parcel Returns Service. Parcels must conform with the maximum weight and size restrictions, and the items be in their original packaging.

Returns and Product issues. You can return your product in the IKEA store of your choice, even if you bought it abroad.

Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy. If you return plants, custom-made worktops, 'Re-shop and Re-use' products, food or if you bought the product abroad, we will refund you with a refund card. Besides these product types, we will refund you back to your original payment method, or onto a refund card if you prefer. Sometimes it's hard to keep track of your receipts. If you were registered as a IKEA Family member during your purchase, you will find your complete purchase history when you log in on our website. You can exchange once within 90 days under our Love it or Exchange it policy, or you can return it within days under our returns policy if the mattress has been unused and unopened. You can return your product in the IKEA store of your choice, even if you bought it abroad.

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. You can return your product in the IKEA store of your choice, even if you bought it abroad. We will offer you a refund onto a refund card. To make it easier for us to process your request, please have your proof of purchase ready. At IKEA, you can take the design of your dream kitchen into your own hands by visiting our kitchen planner. You can check out our opening times and store directions on the store locator page.

Ikea returns policy uk

I just wanted to return one item but had to send back everything and re-order to have it collected. I spent most of my day being advised by Ikea that I could only return to store or use CollectPlus — actually my item was too big — and I was finally told that my whole order could be collected and refunded for free. After my refund I will then re-order all the items I wanted to keep. If it was coming to collect it all, could not it just collect one item? Can it explain this nonsensical policy?

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Please note:. How to make a return at IKEA. You can exchange once within 90 days under our Love it or Exchange it policy, or you can return it within days under our returns policy if the mattress has been unused and unopened. The text is not relevant to my question. If you are unable to collect your order, do not fear. You can exchange once within 90 days under our Love it or Exchange it policy, or you can return it within days under our returns policy if the mattress has been unused and unopened. For online orders, we offer a day cancellation policy. If you choose home collection, you will have to disassemble and package the product, however it doesn't need to be in the original packaging. Faulty items, under guarantee IKEA offers a generous guarantee policy. We accept returns of all products in a saleable condition within the days return policy. Our IKEA return policy. You can return most of our products to any IKEA store. Because our day return policy is simple, the process is usually smooth — especially if you bring your receipt and arrange an Express return online beforehand if this is available in your nearest store.

You can return your unopened IKEA products within days for a full refund. We can also help with collection from your home.

For the return of articles purchased in-store, please visit your local store along with your receipt and the article s you wish to return. Need help with getting your product back to IKEA? Find your closest IKEA store here and remember to bring your receipt or other proof of purchase. Store locator. Bringing your receipt smooths the process. Depending on the issue, there are several options available:. What particular parts of our answer do you find unsatisfactory or unhelpful? Faulty Kitchen appliance — You will need to contact the manufacturer directly. At IKEA, it's okay to change your mind. Simply take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better.