Ikea online returns

Not happy with your purchase?

IKEA offers a day return policy for unopened products. You may also return open products within days, with your proof of purchase, for a full refund. Learn more about our return policy here. Once you arrive, sign up to join the line. If your items were delivered from the store and you need to schedule a pickup, please contact the Customer Support Center.

Ikea online returns

You may also return open products within days, with your proof of purchase, for a full refund. If the Pick-up service is available in your area, please bring your product to your covered porch, garage or doorstep. We do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged. We apologize for any inconvenience. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. Sometimes things don't go as planned. Customer service Return Policy. Return policy. It's OK to change your mind! How to return or exchange If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help.

Step 3: Take your parcel to a PostNL point and let them scan the barcode you received.

Online order. With our return policy, we have ensured that our customers have a safe shopping experience with IKEA. Our mission is to enhance the customer experience and to enable our customers in making informed decisions. This return policy is in addition to the customer's statutory rights. You can purchase products from us in store or online and we will accept them back for a full refund in the original method of payment up to 60 days after the purchase, 90 days if you are a IKEA Family or Business member. For us to give you a full refund we expect that the products are in the original unopened packaging, if the product does not come with packaging then all labels must still be intact.

You can return many unopened IKEA products within days, for a full refund. No rush, no complicated conditions. We are unable to offer refunds or exchange for custom made worktops, food or drinks. Unless faulty, we may refuse the return or only offer a refund card if the returns criteria are not fully met. It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. When you've found your perfect match, you can sleep easy for years to come with our free year guarantee. If you purchased IKEA furniture and are having difficulty assembling it, you don't have to return it!

Ikea online returns

You may also return open products within days, with your proof of purchase, for a full refund. If the Pick-up service is available in your area, please bring your product to your covered porch, garage or doorstep. We do not accept returns on plants, cut fabric, custom countertops and as-is products.

Personal evaporative air cooler

How to return or exchange If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. You can always return it to any IKEA store, no matter where you bought it. Frequently asked questions Enter your search term in the search bar below. Delivery packaging: Please note that if you opt for a pickup for your refund we require you to keep the box and any packing material that came with the parcel, in a condition that allows us to transport the products safely. Sometimes things don't go as planned. Are there exceptions to the IKEA return policy? Customer service Return Policy. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. If you purchased IKEA furniture and are having difficulty assembling it, you don't have to return it! You may exchange your mattress once within 90 days if you don't love it, provided that it is not dirty, marked or damaged. If the new mattress is higher in price you will need to pay the difference, if the mattress you select is lower in price the difference will be refunded to you on an IKEA gift card. Parcel returns Follow the steps below to return your online purchase parcel post only. We are unable to offer exchanges under the Yodel service.

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Return policy. Make sure the unused items are in their original packaging. Find your local store. Start process for parcel returns. You have days for returns That's why we give you days to return your purchases. How long will it take to receive my IKEA refund? For this service there are charges applicable, see our delivery prices for information or ask one of our team in our customer support center. If you only return part of the order, the delivery charges are not refunded. If only one part from your product is damaged, we may be able to ship replacement parts from one of our stores. The Yodel service is only available for purchases made online. Cancellation is not possible within 24 hours of the start of the delivery time window. For the return of articles purchased in-store, please visit your local store along with your receipt and the article s you wish to return. That's why we give you up to 30 days to be sure you're compatible.