Httpa //www.playstation.com/acct/device-password

You cannot change your online ID after it has been httpa //www.playstation.com/acct/device-password. Create your online ID according to the following:. During the account creation process, an e-mail is sent to the e-mail address associated with the master account holder's sign-in ID.

You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID.

Httpa //www.playstation.com/acct/device-password

If you have access to an active passkey, you can sign in and manage the passkeys on your account. For example, if you lost your phone, but have another device with your passkey registered on it, then you can sign in to Account Management using that device and then register a new passkey. You can also switch to passkey authentication for a quick and secure sign-in experience. If you have access to a PS4 console that you have activated as your primary PS4, you can reset your password in a couple of clicks — all you need is access to your sign-in ID email address :. If you can't access your passkey, provide the verification information for your account, or open the password reset email, you need to contact PlayStation Support. Support Home. Recover an account with a passkey Reset password Can't access email or verification info? Didn't receive a reset email? Change password Reset a child's password. How to recover an account with a passkey If you have access to an active passkey, you can sign in and manage the passkeys on your account.

Accept and then follow the on-screen instructions to httpa //www.playstation.com/acct/device-password up parental controls. If there is no lawful reason for the chargeback e. You're signed out from all devices when you change your sign-in ID email address.

Using the app authenticator for Login Verification is the safest way to keep your account secure. Follow this video guide to learn how you can turn on Login Verification. Turning on Login Verification for the first time? Tip: Keep your email address up to date so you can always get your codes. Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears. Remember: Each code lasts for a limited time.

You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID.

Httpa //www.playstation.com/acct/device-password

You should always enable two-step verification when you have the chance, and if you're a PlayStation user, Sony thankfully supports this feature to protect your PlayStation account. While you can add two-step verification to your PlayStation account on your PS4 or PS5, it's easier to do using a computer, which is the method we'll cover here. To set up two-step verification also called two-factor authentication or 2FA on your PlayStation account, you'll need to visit your profile. Head to the PlayStation homepage and click your profile icon at the top-right, followed by Account Settings. If you don't see this, click Sign In to log into your account first. Note that since Sony owns the PlayStation brand, you'll see Sony branding on the login page, and some following pages, instead of PlayStation.

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When you enable console sharing and offline play, anyone who uses your PS5 console can: Play your games and media even when the console is offline. Monday, 4 March On the player's profile select We recommend that you complete the following steps to secure your account:. Try to sign in to Account Management. Log-in issues. Received an unexpected 2SV message? Report content on a PS4 console. Your PS4 console can automatically download content you pre-ordered, or content you've purchased on PlayStation App. Log-in issues How to reset a PSN password. For details, visit the SCE Web site for your region. Click the Verify Now button in this email. If your PlayStation console asks you for a verification code but you have not turned on 2SV, take these steps as soon as possible:. This was a band-aid fix so they don't repeat getting hacked again.

Online gaming, entertainment, friends, shopping and more - PSN is where your online journey begins. Sign in to PlayStation. Don't have an account?

Set up a family account Set up your family on PlayStation. Report users and content. How to turn off 2-step verification. Activation, console sharing and deactivation. Age restricted. If you can't access the console, it's still possible to remotely deactivate all devices attached to your account using Account Management on a web browser. Contact us with your online ID username and sign-in ID email address. The online ID must not be the same as your password. Authorized apps are third-party apps and services that you've linked your account for PlayStation Network to. How do I know if my account or console has been suspended from PSN? What is a primary PS4 console?