Hp wireless mouse not working

To start the conversation again, simply ask a new question. It connects fine with my Windows but can't be found with my Macbook Pro. Any suggestions? Thank you.

Install the AA Alkaline batteries that came with the mouse. Release the latch at the back end of the mouse, lift the top cover, and then set the cover aside. Insert the batteries into the mouse, and then push down until they click into place. Position the top cover over the mouse, and then gently push down the cover until it clicks into place. After both connections are set up completely, switch between the two by pressing the Connect button on the mouse.

Hp wireless mouse not working

Contribute to the Windows forum! March 14, March 11, Ask a new question. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This problem feels like a protocol change or revision that is not compatible with the bluetooth software in the mouse not a driver issue but I can't find any fixes. March 14, Contribute to the Windows forum!

Change or clean the mouse surface. Learn more Sign up. Have you tried putting the receiver in the other USB port?

Connect and share knowledge within a single location that is structured and easy to search. If the mouse isn't moved and sometimes even if it is moved during startup, it doesn't work. However, the keyboard working off the same dongle works fine. Occasionally, the mouse also went dead when the computer was idle for some time. I've tried removing the battery, spinning the battery to clear any contact issues … it often doesn't help. There's no reset button on the mouse, the dongle is hard to reach at the back of the PC.

If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Check the power and connection status to resolve issues with your wireless mouse. Check a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer. Look for and remove any packaging tabs from the mouse. Tabs prevent the device from receiving power. If the mouse does not turn on, recharge the battery by connecting the charging cable to a power source, such as a USB charging port on the computer or an external USB power adapter. If the mouse uses replaceable batteries, install new ones. Locate the USB receiver for the device. It may be inserted in a USB port on the computer, or in the original packaging. Or look for a storage container for the receiver inside the mouse.

Hp wireless mouse not working

I bought this HP mouse online a couple months ago, it worked perfectly. Until about a month or so later when it stopped. The light will flicker and dim for a bit then just disappear altogether before flickering again. I've tried changing the battery multiple times, but nothing seems to work. Do I just need to get a new mouse? Or can the one I have now be fixed somehow? Go to Solution. And since you've confirmed that this is a hardware malfunction, please Contact HP to get a replacement mouse:. If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

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Additional support options. Switch mouse buttons for left- or right-hand use Customize the mouse buttons for left- or right-handed users. Hold the power button for at least five seconds to turn off the computer. If the mouse uses replaceable batteries, install new ones. Change or clean the mouse surface. Here is what I did and it finally worked: 1. Ask a new question. Install the batteries Install the AA Alkaline batteries that came with the mouse. Show more Less. This problem feels like a protocol change or revision that is not compatible with the bluetooth software in the mouse not a driver issue but I can't find any fixes Could this be an effort to obsolete my mouse? Sorted by: Reset to default. Check a wireless mouse for connection and power issues if it uses Bluetooth to connect to the computer. Turn off any other wireless devices that you are not using, including Bluetooth devices. Not the answer you're looking for?

PC Hardware Diagnostics Tool.

Remove the receiver from the port, wait 10 seconds, and then reconnect it to another port on the computer. A USB hub might not provide enough power for your device to connect properly. Reset the USB receiver connection based on if it has a Connect button or not. Wheel : Customize the vertical or horizontal scrolling of the mouse wheel. Origami Origami 2, 10 10 silver badges 10 10 bronze badges. Click Add Bluetooth or other device. Hold the power button for at least five seconds to turn off the computer. If this is not exactly what you need, please explain more so that I can help you better. HP Support Agent. You can vote as helpful, but you cannot reply or subscribe to this thread. I've tried removing the battery, spinning the battery to clear any contact issues … it often doesn't help. Then a light on the mouse, below the scroll wheel, blinks orange. Slide the power switch underneath the mouse to the On position.