How to reset xfinity flex

Thursday, December 9th, PM. I am unable to find any information online and calling support has not been helpful. As you can see from this Xfinity page, the XR16 remote does not have number buttons:.

Home » Home Networks Guides. So I put together this guide to help you. First, make sure that Xfinity Flex is correctly connected to your TV. You will likely need a replacement unit. Check that Xfinity Flex is in range of your router and that there are not too many obstructions, such as walls or furniture, between the two.

How to reset xfinity flex

Friday, May 28th, PM. There is no reset button or pinhole on the Flex box. When I was setting it up, I had to do it a couple times. All I remember is that it involved pressing multiple buttons on the remote. Hello NellieNobody. The option should also be in your settings menu. Let me know if this works for you. My remote is the XR15v2-UQ. There is no Menu button. There is no "Restore Defaults" in Setup. I found these instructions at the following link:. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! To do a factory reset on the XR16 remote follow these steps:. After you have done a factory reset these are the directions to pair the remote to control a streaming device:.

If Xfinity Flex is stuck on a black screen or the Xfinity logo, the software or firmware could be a problem.

Its voice control sits amongst the top technologies in the telecommunications business nowadays. Delivered by Comcast, the second largest satellite company in the U. Running with Xfinity internet packages, which holds the top position in number of subscribers on national territory, the Flex Box ensures TV shows and movies for all kinds of demands. And the best of all: Xfinity has really aimed at affordability on this one, as they offer this excellent TV service for free on most of the higher internet packages. Issues with the Xfinity Flex Box.

Friday, May 28th, PM. There is no reset button or pinhole on the Flex box. When I was setting it up, I had to do it a couple times. All I remember is that it involved pressing multiple buttons on the remote. Hello NellieNobody.

How to reset xfinity flex

Saturday, October 17th, AM. Xfinity sent me a flex box as part of a renewal and it's horrible. I want to return it, but I want to factory reset it first so it forgets my wifi information, account, etc.

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In the "To" line if you type in Xfinity Support and select Xfinity Support fro the drop-down it will send our team the message. If you still have issues, try connecting it to Ethernet instead of Wi-Fi. Through that menu you will be able to find the Restore Default Settings option. Then, allow the system to re-establish the connection with the router or modem and troubleshoot those eventual unattended issues. Check that Xfinity Flex is in range of your router and that there are not too many obstructions, such as walls or furniture, between the two. I am an Official Xfinity Employee. For more help, contact Xfinity customer service. Reset Flex with XR16 Remote I am unable to find any information online and calling support has not been helpful. That should cause a menu to pop-up on the screen. How do you press the power button without it turning off?

To see if your WiFi connection is broken, you can also try connecting with a wired Ethernet cable. Hold the power button of your cable box while using the Restore Default option.

This is an old, inactive thread that we will be closing at this time. The remote still will not pair to my tv. In order to speed up the setup, keep the network access credentials nearby, as you will most likely be prompted to insert them once again. If Xfinity Flex is giving you a hard time, it may be best to reset it to factory settings. Welcome to our community forum, allowishiss! Was this post helpful? Friday, May 28th, PM. Firstly, let us walk you through the procedure done via the device settings. And the best of all: Xfinity has really aimed at affordability on this one, as they offer this excellent TV service for free on most of the higher internet packages. How do I do a factory reset with my XR16 remote?