How to register your otterbox case for warranty

Affiliate links on Android Authority may earn us a commission. Learn more. OtterBox of course is a well-known case brand, often one of the first to pump out accessories for a new device.

Home Knowledge Base Accessories. When it comes to protecting your mobile devices, OtterBox cases are often the go-to choice for their durability and reliability. However, even the sturdiest cases can encounter issues. This is where understanding the OtterBox warranty becomes crucial. The warranty periods vary by product type but generally range from one year for the Private Collection and Limited Edition products to a lifetime for other products like smartphone and tablet cases.

How to register your otterbox case for warranty

Otter does not warrant, and is not responsible for, any smartphone or other device made by anyone other than Otter. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty 60 calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: 1 repair the Product using new or refurbished parts; 2 replace the Product with a new or refurbished Product. Replacement with the same color cannot be guaranteed. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. This Limited Warranty is extended only to the original end-use customer, and will not be extended to any other person or transferee. Except for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the Products is with the customer, and the customer assumes the entire cost of repair should the Products prove defective following their purchase. Any warranty claims must be made by customer no later than sixty 60 calendar days after the expiration of the applicable Warranty Period. We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to Otter for inspection. Otter reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim. Global Warranty. Remove Product?

Consult with your physician and your device manufacturer for specific guidelines.

Due to our design and manufacturing processes as well as agreements with our partners, OtterBox is not able to release product launch dates or timelines to customers at this time. If you have questions regarding these dates, please contact that company directly. Our cases are precision-fit to the device. Any other products that change the dimensions of the device are not compatible with our cases. Our cases can generally be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Click here for more information on how to keep your OtterBox case clean from bacteria.

Please visit our self-service warranty portal. If you have already tried to submit a warranty and need additional help, please complete the form below. Please use our order look up tool to find your order. Visit our returns page to start a return. We will do our best to get you taken care of. If an order has already processed and shipped, we will be unable to cancel the order. For self-service, please use links at the top of this page or consult our Support Center. Have you tried our Product Instructions yet? What can we assist you with today?

How to register your otterbox case for warranty

Otterbox truly stands behind its products. The first time was way back in The next time was in And most recently I submitted a warranty claim for a broken screen protector. This page may contain affiliate links, which means I may be compensated if you click a link. However, there is no cost to you. Also, as an Amazon Associate, I earn from qualifying purchases. For more info, please see my Privacy and Disclosure page. Keep in mind that when it comes to the Otterbox warranty, it is for the phone case , not the phone itself. Sure, Otterbox does a great job of protecting your phone.

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We did that but I can't see how to get the free replacement and chat support was basically useless. OtterBox Outdoor Collection Products: 5 years from the original date of purchase or delivery. Important Consumer Information. Can't find what you're looking for? When you place an order on otterbox. It was affecting the touchscreen, too. Otter reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim. Does OtterBox have a warranty? Accidents or damage caused by external factors. Skip to main content. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. If these authorizations are causing problems, you can simply call your bank to get them removed.

Otter does not warrant, and is not responsible for, any smartphone or other device made by anyone other than Otter. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty 60 calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: 1 repair the Product using new or refurbished parts; 2 replace the Product with a new or refurbished Product.

Next Continue. A dozen or so years ago, you had to use Post-It notes to document the date and whatnot. Follow Verizon. The warranty periods vary by product type but generally range from one year for the Private Collection and Limited Edition products to a lifetime for other products like smartphone and tablet cases. Again, normal wear and tear. Off-Topic Lounge. Otter does not warrant, and is not responsible for, any smartphone or other device made by anyone other than Otter. Approval can take business days. Please note that we are obligated by law to declare the proper value on all shipments. Replace my Otterbox Defender which is guaranteed for life I live in Quebec my name is gladson Joseph my address 34route de michaudville st Jude Quebec j0h1p0 please replace it e-mail address [email protected] For my iPhone I have the same question. Reach out to Otterbox about getting another clip under the warranty.