How to refund game pass on xbox

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Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts. Pre-order Xbox digital games in the Microsoft Store.

How to refund game pass on xbox

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. Return labels expire after a certain time, contact Sales support for assistance.

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Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in.

How to refund game pass on xbox

To get a refund on a subscription you purchased from Microsoft, you will need to cancel it first. Once you cancel, you may be eligible for a refund for the unused time on the subscription. If you purchased a product or service from another organization, contact them to inquire about returns or refunds. If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more.

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Sign in with Microsoft. Not joking. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Pay a past-due balance to unlock your subscription. I had gotten one free month of the Xbox Game Pass, though activating it turned on the recurring billing without me noticing, I just got a message telling me I got billed All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. For detailed information about return and refund policies, see Microsoft Terms of Sale. If you're considering stepping into fresh gaming arenas, canceling your Game Pass Core subscription is a strategic move. Notes: Single items from within a bundle cannot be returned. You won't be charged after this date. Shipping, orders, and history. January 12, Additional information on Game support can be found here: How do I get the right game support? Additional offer terms. You can continue to use the subscription's benefits until it expires.

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Microsoft subscription benefits. Protection of your account and payment information is important to us. Too technical. Returning items you bought from Microsoft for exchange or refund. If you decide to purchase and play a Game Pass title or resubscribe, you don't have to download it again and can continue from where you left off. Your account has an unpaid charge, or your subscription is tied to another contract. To view the terms that are applicable to your purchase of an Xbox subscription from the Microsoft Store, go to:. Microsoft Insiders. For certain offers, additional terms may apply to your purchase. Windows Insiders. Never buying a Microsoft product again if I can live without it.