How long is warranty on fitbit

Go to the Best Answer. Fitbit provide a 12 month manufacturer's warranty 24 months if you are in Europe providing you buy from an approved retailer such as Amazon.

I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. I went for a swim last week wet mode on and the device was dead after around 10 minutes. I put it in rice and let it completely dry. It now charges, but won't boot past the logo. I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim". Go to the Best Answer.

How long is warranty on fitbit

I was told by the first representative through an email that it was "not in the scope of warranty". I contacted fitbit to ask what in the heck that even meant. I still have quite a few months left on my warranty. The next representative acknowledged my warranty and said I would receive an email with what to do next. I paid. Then I receive an email that says I need to take my watch to a repair shop. Pay in full for my repair and then wait to be reimbursed. What type of customer service is fitbit providing? They are not upholding the warranty that I paid for. Why should I have to go out of my way to take my watch to a repair shop that I'm not sure even exists for fitbit pay out pocket, then wait to be reimbursed. I paid for the warranty. I paid my deductible.

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How to claim Nothing Warranty? In order to receive warranty service, a return authorization must be obtained. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. The device or accessory must be returned in good physical condition, including all parts contained in the original packaging; and the return authorization number must be included with the return. Instead of having your original device repaired, you may receive a replacement or refurbished unit. This is for the case when you submit your product for service.

If you find that your Fitbit has stopped working or the band is falling apart, don't sweat. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. You can also find the same information on their website. Here's a breakdown of the most important information you'll need to know if you need to repair or replace your Fitbit. Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit.

How long is warranty on fitbit

Does anybody please know how long the warranty is on fitbits or what proof of purchase you need to send it and get a new Versa. Which is obvs annoying but there we go. Go to the Best Answer. Hi there daveyd , thanks for getting back. Note that we don't have repair centers in any country where Fitbit trackers are sold.

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Ordinary swimming in up to 5 metres of water should be covered. I rely on my Fitibit a lot, especially when I am flying a Cessna Community Moderators ensure that conversations are friendly, factual, and on-topic. They claim that the warranty expired in July of , which is the expiry date of the original Charge 5 device. Kohl's is certainly an authorized retailer. Show only Search instead for. Hmmm I bought mine at Staples How to claim Audeze Warranty? In response to BramBlenk. Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. All forum topics Previous Topic Next Topic. Thank you for your messages.

For most customers, Fitbit provides a standard one-year limited warranty from the date of your purchase, safeguarding you against potential defects in materials and workmanship. Each Fitbit warranty comes with its own conditions, and being aware of them can help you avoid invalidating your warranty by mistake.

Moderator edit: subject for clarity Answered! Labels: Labels: Versa 3. Stellarwarmth , A warm welcome to the Community! It took them 6 weeks to send me back a refurbished Versa that has lasted me almost 3 years. If they would have provided an explanation like yours, I would have understood, maybe I would not be happy, but at least I would know the rules they were operating under. The pool developed a leak. Cross-Country Runner. Showing results for. I still have quite a few months left on my warranty. They are replaced.