Go to reportaproblem apple com

Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement will depend on the payment method. You may lose access to refunded items. Monitor the status of your request on reportaproblem.

It also appears when a subscription renews and when a family member buys apps or content from Apple. To see your purchase history, go to reportaproblem. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member. To see the full receipt including tax, tap or click the date.

Go to reportaproblem apple com

To start the conversation again, simply ask a new question. Page content loaded. How to request a refund Go to reportaproblem. Sign in with your Apple ID and password. Click the "Report" or "Report a Problem" button next to the item for which you want to request a refund. Follow the instructions on the page to select a. Sign in. Sign in Sign in corporate. User level: Level 1. Follow the instructions on the page to select a How to request a refund Go to reportaproblem. Follow the instructions on the page to select a reason for your refund and submit your request.

Learn how to look up your purchase history and verify charges that appear on your billing statement from Apple. You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device. How to see your purchase history Go go to reportaproblem apple com reportaproblem.

If you want a list of the apps, subscriptions, music, and other content that you bought recently, find your purchase history online. Go to reportaproblem. A list of your recent purchases appears. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device. If you purchased a subscription that you no longer want, you can cancel the subscription. If you can't find an item in your purchase history at reportaproblem.

You can use any device with a web browser to request a refund. Sign in to reportaproblem. Tap or click "I'd like to," then choose "Request a refund. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription. If your request is approved by Apple, it might take additional time for the funds to return to your payment method. Learn how to check the status of your refund request. Search your email for the words "receipt from Apple" or "invoice from Apple". Look for a receipt that matches the amount that you want to request a refund for. If the receipt is for a member of your Family Sharing group and you're the family organizer, you can still request a refund on reportaproblem.

Go to reportaproblem apple com

There are many reasons why you might want a refund for something you purchased from the Apple App Store or iTunes. If you need to get a refund on an app, game, movie, TV show, music, or ebook, then there are a few different ways you can get in touch with Apple and get it done. You can do so using your iOS device, through a browser, or through iTunes. Whatever method you choose, the process is pretty similar, and it requires you to report a problem. Apple has a specific list of reasons why you may want to refund a purchase. If you live in the EU, then you should be able to get a refund within 14 days of purchase, no questions asked. If you live elsewhere, or it has been more than two weeks since your purchase, then your request might not be granted without a legitimate reason.

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If you have an unpaid order, you need to pay for that order before you request a refund. How to see what you were charged for To see your purchase history, go to reportaproblem. Find the order you want to return. You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device. Sign in Sign in corporate. Learn how to request a refund. Refund I was sent this today and don't know how to do it. Need more help? Am rs debit without any reason. Dear Cameron, There has been an update on the refund request for one or more items through Report a Problem. Learn what's available in your country or region. Yes No. When you use Report a Problem to request a refund, we also use this personal information, as well as network activity information such as information about your interaction with this website, and inferences drawn from such activities to prevent fraud and other malicious activity in the Stores and other Apple apps and services. Find out if you used another account to make a purchase. Choose Check Status of Claims.

To start the conversation again, simply ask a new question. Posted on Feb 1, PM. If you were requesting a refund for an accidental purchase, it sounds like you followed the correct steps.

Learn how to request a refund. If you can't request a refund on reportaproblem. When you use Report a Problem, we collect certain personal information, including identifiers such as information about your Apple ID and the identifier for the purchase that you are reporting. Yes No. If the charge is pending, you can't request a refund yet. Apple uses this information to evaluate the reported issue and to provide you the requested support. After you sign in with your Apple ID, you can redownload your previously purchased apps , music , movies , and TV shows. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Tap Purchase History. If you have multiple Apple IDs, use each one to sign in to reportaproblem. After you receive an email receipt, try to request a refund again. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device. Users in the European Union might have made purchases for digital goods and services within an app by using alternative payment systems or through a link to purchase on the developer's website.