genshin account hacked

Genshin account hacked

Did your Genshin account got hacked and you do not know what to do? Imagine spending your money and time grinding to get the best out of your favorite character to suddenly not being able to open your account. These cases are quite common to Genshin players worldwide. Before it happens here are some of the prevention measures that you can do, genshin account hacked.

So, I recently had my account hacked. I know this is an issue that has been plaguing the game lately. And I know how frustrating it is. I was devastated when it happened to me thinking the account was done for. But I reached out to customer support, followed their steps, answered their questions and just got my account back within the hour.

Genshin account hacked

So one day I tried to pick up my daily check in on the site, I realized that I was logged out of my account and for some reason I was unable to login to my account. I tried to login to my account in game and realized that my password was changed and I was unable to change my password since my email seemed to have been changed too. I contacted Hoyoverse support and after roughly 2 weeks worth of waiting I have finally gotten my account back. I noticed that my account had a Welkin moon even though I was a F2P and my Nickname was completely different. Apparently I also lost all my friends in game which I am a little bummed out about despite the fact that I don't interact with them very much. The player who used my account also changed a lot of my weapons and artifact sets I had on characters most of them were downgrades to what I was originally running. They also leveled up certain characters that I wanted to use. I also did not experience the Act 3 and 4 of the Archon quest as well as Nilou's, Cyno's and Tighnari's story quests and I noticed that all these quests were completed when I looked at my account, which I am kind of bummed out about since I was looking forward to doing them at another time. Overall I would say I am somewhat satisfied that I was able to get my account back within a reasonable amount of time and that I was able to get a free Welkin to boot. Lesson of the day is to keep a bunch of your account information like ID, email, etc somewhere where you can access so that if your account does get hacked Hoyoverse is able to find your account and restore it back. Also don't ever try to steal someone's accounts since there is a good chance that account will probably get back to the original user make your own progress instead. Side note: I was expecting something bad to happen to my wishes since I had a lot of wishes saved up and I was fearing that the hacker would roll for Cyno and possibly his weapon. Luckily they didn't spend any of my Intertwined fates so now I can still save up for Nahida.

They can't get that number if they can't access your phone or your email address. So if my acc gets lost, it's lost forever, genshin account hacked. I need help i got hacked i cant login to my account already sent an email to them but not sure what else to do, Im freaking out.

GameWith uses cookies and IP addresses. By using our site you agree to our privacy policy. Genshin Hackers hacking player's Genshin Impact accounts. Read this guide to prevent hackers hacking your account, how to secure your account and contact Mihoyo's customer service. First of all, keep calm and quickly check your e-mail or any third-party accounts that is linked to your Mihoyo account. Second, look if there were changes made, and then lastly, proceed on to changing your password.

This, combined with the fact that the game currently lacks two-factor authentication, means that it was relatively easy for people online to brute force the passwords of players all over the world. As a result, dozens of people have reported losses ranging from several hundred to several thousands of dollars - all of which the developer currently refuses to refund. After publishing our original report, we spoke to affected players about their loss. Because of this, a new subreddit called GenshinHacked has since been set up. As of December 7, the subreddit had members, with over 50 of them reporting experiences of being hacked. The group has since expanded to include almost people, all of whom have lost items they spent real money on to hackers who were able to obtain their account information through no fault of their own. In the above email, Mihoyo claims that it can't help and that it is up to the player to maintain the confidentiality of their own account details. However, it is important to reiterate that this player did not provide these details to anybody. After two follow-ups over nine days, Mihoyo eventually responded to Kaiurai. As you can see, the developer is ignoring the issue - that accounts with hundreds, if not thousands of dollars attached to them are being stolen - and assuming that the fault lies with players, which is not the case given the easily exploitable security measures in place.

Genshin account hacked

A new video on Reddit shows that after a Genshin Impact player's account was hacked, developer MiHoyo 's customer service team reportedly declared that the hacker could keep the player's account because they'd already purchased an in-game top up on the hacked account. You can see the full response from MiHoyo's customer service just below on the Reddit post, from the player that was hacked. Because the hacker had purchased in-game items after they acquired the account through the hack, MiHoyo's security response dictates that the hacker gets to keep the account because they spent real world money. This is, to put it lightly, not the desired outcome. Heading over to the MiHoyo forums though, you can find various pages on how to best protect your Genshin Impact account against a hack from another player, as it's reasonable to say that a fair few players have experienced hacked and stolen accounts since the game first launched back in September.

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Featured Titles. Interest Group Loading failed Retry. Do whatever you need to do. Otherwise the Ticket will be closed due to inactivity automatically. I know hoyoverse has a slow pace for customer service to help get the account back. Leave a Reply Cancel reply. They also leveled up certain characters that I wanted to use. Continue reading. Message Notifications. This will unlock check-in rewards and game tools all at once! How To Reroll Fast. I thought there was maybe an update or some server issue. Wait and that is all you can do Important: If your Email or Phone number has been changed by the hacker write them that. As Issue write something short like "My Account got hacked please help me to get it back". Best Boy Ranking Tool.

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The World. How To Reroll Fast. In the form they will ask you to put in a new email, make sure that this new email is not linked to any Hoyoverse account otherwise your application will be rejected. With this, you can easily check if someone is trying to use your account without your permission. GI is an expensive game to spend money in. Creator Information. Artifacts Guide. So hopefully i never log out otherwise i kill myself. Make sure to check the Ticket every few hours by doing Steps I didn't find any information about what to do except on their discord so I post it here.

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