Fitbit not turning on

It worked earlier but is now blacked out. Go to the Best Answer. I wanted to thank you all for sharing your experience and troubleshooting.

My Versa 2 has completely stopped working. The green light on the back is gone, it will not charge, the screen is completely black, I cannot reset it to factory settings- it is completely unresponsive. I have tried to clean the backing and pins as suggested on feeds, I have attempted to restart to factory settings- no response. Any advise on how to fix this? I reached out to live chat with support- and got down to position 1 on the list- then it sent be back to the beginning application page to set up a chat. Please advise.

Fitbit not turning on

I have had my Fitbit for just over a year. There is a red light on the back, and it will not turn on at all. When I plug it in to the charger, it vibrates, but there is no fitbit logo, and the screen remains black. Even after charging all day. Please help. Moderator Edit: Clarified subject. Go to the Best Answer. Welcome to the Fitbit community, Viewmnt! Sad to hear you're having issues with your Charge 5. As a first attempt to get things fixed I'd suggest restarting it. Before doing so you should make sure you've synced your device to not lose any data tracked so far.

It lasted 9 months

Or have any ideas how to fix this? Go to the Best Answer. Bowdler Welcome to the Community. Ackster Nice to see you here. Thank you for sharing your experience and troubleshooting. If your Luxe display is unresponsive, try restarting it by doing the following:.

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working? That happens more often than expected, especially considering how often fitness trackers get used daily. Here are some of the most common Fitbit problems and how to fix them. If you're facing a problem with your Fitbit device, the quickest way to resolve it is to restart your tracker. If this doesn't work, consider other solutions, like reinstalling the Fitbit app on your phone or resetting your tracker in more serious circumstances.

Fitbit not turning on

Affiliate links on Android Authority may earn us a commission. Learn more. They get sedentary people exercising, and they can help some people take their fitness to the next level.

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Quite embarrassing for a brand new product. Have raised the case with Fitbit, they have given me a number and I will have to wait to see what they say. I tried all of the ideas in the help forum, but, alas, nada. Labels: Labels: Charge 2. It just sat on my dresser for this whole time. Had to go back to my Alta. I had the exact same problem and almost given up trying to fix it. In response to Atorriente. By any chance have you tried using a different charging cable in case you have a friend who can borrow it? Fitbit Support Contact.

Troubleshoot common problems with the popular fitness tracker.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'll keep my fingers crossed. There is a good chance it will get stuck again. By Dave Johnson. In response to MarreFitbit. Turn on suggestions. Waiting for my Samsung Galaxy watch to arrive. Hi, I had the exact same problem and almost given up trying to fix it. Community Moderators ensure that conversations are friendly, factual, and on-topic. Expensive paperweight. I had to get a new one.