Fitbit app crashing

Android app has been crashing since update. When I try to open it immediately pops up a grey box saying "fitbit keeps stopping" and gives 3 options app info, close app, fitbit app crashing, and send feedback. I've tried restarting my phone and uninstalling and reinstalling the app. Neither have worked.

April 6th the app stopped working. It tries to load then I get a message that the app stopped working. Sometimes it loads and attempts to sync, but then I get the message the app stopped working. One time the app claimed it could not find the tracker before it crashed. I restarted the Fitbit.

Fitbit app crashing

My fitbit app now crashes immediately when I try to open it, and restarting my phone doesn't seem to help. Apparently the app updated today according to the app store, so I'm guessing that's probably to blame. I'm using an iphone SE model with iOS I have tried going to the iOS help section of the community, but it just tells me "Access denied". Has anyone else had this issue yet and found a fix? Go to the Best Answer. Thanks for your reports and steps tried prior to posting. As you may know this issue was recently affecting the iOS Fitbit app and was already resolved by our team. If you're having difficulties, please make sure the Fitbit app is updated as this will ensure its performance. I'm going to close this thread to prevent any confusion. If you have a different question, I'd encourage you to start a new thread in the Help Forums to receive help from the Community.

Has anyone else had this issue yet and found a fix? Is there a way we can roll back to previous version?

Every day when I open the Fitbit App on my phone it immediately closes. I have to go to App Management, uninstall the Fitbit App then reinstall from Google Playstore and go through the tedious procedure of allowing everything. Many have complained about this. When is Google going to solve this software problem? Moderator Edit: Clarified subject. Hello there, BKKfarang.

Fitbit acknowledged the problems on its Fitbit Support Twitter account and on the Fitbit forums. But according to Forbes , even users who turn that feature off are experiencing unusually high data drain. The company said in a statement that it plans to release an updated Android app on July 11 that will fix the issue. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets.

Fitbit app crashing

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working?

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Have deleted cache, restarted phone several times restarted FB Versa - all to no avail. In this guide, we will provide potential solutions to resolve the Fitbit app crashing issue, and get the app running smoothly again. Accepted Solutions. In response to Mal Reboot your phone. Community Moderators ensure that conversations are friendly, factual, and on-topic. View best answer in original post. I understand how you are feeling and I am here to help. I confirmed that your iPod Touch 6th Gen appears in our compatible devices list , meaning that the Fitbit app should be working well. By Melwyn Joseph. I have had mne for 2 weeks, and the app was just recently updated.

The fitbit app on my iphone 6, opens and will sync but then spontaneously closes. At first it wouldnt sync but after I synced my fitbit on my pc, it would sync on the app before closing. Hello ttak2 , have a warm welcome to the Fitbit Community, it's great to have you on board.

Oh, and filed numerous reports with phone data attached. Community Platform Android App Fitbit app won't load or keeps crashing. Fitbit Moderator. Odetoraja thank you for getting back! I migrated it back over and am now able to open app and log in. Start a new one or visit our Help Center. Learn more. My phone is android.. Now, assuming you're on Android, open Settings on your phone, go to Apps, go to Fitbit, go to Storage, and tap clear storage and clear cache. SunsetRunner If you're unable to log in due to incorrect password, you can reset it by following the steps from this help article: How do I reset my Fitbit password? The Fitbit app on iOS has consistently faced issues with crashing , potentially due to optimization or compatibility challenges. If yes how can I restore the existing data? I appreciate you for trying the steps from my post and for keeping me informed. In response to MikeBB. Yes it keeps crashing for me as well since yesterday.