Figs apparel

FIGS is figs apparel founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals.

Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. The company headquarters are in Santa Monica , California. In November , a California jury rejected all claims made by a competitor as "not valid" in a lawsuit alleging FIGS had "false advertising and misleading business practices. FIGS sells scrubs, other medical clothing and associated products, including scrub tops, scrub pants, underscrubs, lab coats, activewear, and loungewear. All sales are online, via the company's website.

Figs apparel

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Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff.

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One awesome week. Forever-awesome FIGS. Our scrubs combine function, comfort, durability and style in a variety of colors and fits. Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All. Scrub Tops. Scrub Pants.

Figs apparel

Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All.

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There are also just so many integrations that make it really easy to share customer feedback and integrate with existing CX platforms. This combination of form and function results in a range of products that deliver maximum comfort, function, and style. Download as PDF Printable version. All sales are online, via the company's website. We use Trends and Smart Trends to identify aspects of the products that customers love and parts of the product that need improving. Customer profile. Miami Herald. Our two co-founders, Heather and Trina, started FIGS, not merely to improve the scrubs market, but to really transform the healthcare experience — by putting as much thought into the workwear of medical professionals, as medical professionals put into their patients. What was the impetus for starting your CX program? Toggle limited content width. FIGS also operates the Threads for Threads program, which donates sets of scrubs to countries with limited access to medical apparel. I would!

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The program includes giving trips and results in the donations of scrubs around the world. So, their loyalty to FIGS and their feedback has always been supremely important to our success. Miami Herald. Delighted is a key part of our Voice of the Customer program. How is your Delighted program set up currently? Hasson and Spear apologized for the video [42] and said they planned to hire consultants to help with future videos to avoid repeating this mistake. Delighted survey responses feed into our weekly and monthly executive reporting and we look at what customers are saying through Email, SMS, and other channels. January 23, Hidden categories: Articles with short description Short description is different from Wikidata. All sales are online, via the company's website. That was probably one of the first questions I asked when I joined the company and learned about their Delighted setup. The dashboarding is by far my favorite part about it.