Enterprise rent a car customer service

Find Enterprise's customer service contacts, including email support, call center, and social media support. Also, learn more about what Enterprise offers and how to get in touch with their representatives. Most people use their company or team name.

The company has historically concentrated on what it calls "home city" rentals, often people renting a car while their own was being repaired, but has expanded to airport-based rentals, especially after its parent company's acquisition of Alamo and National in In addition to car rental, Enterprise Holdings also markets other transportation services under the Enterprise name including commercial fleet management, used car sales, and commercial truck rental operations. Enterprise Rent-A-Car was established in St. Louis, Missouri in by Jack C. Enterprise Rent-A-Car is the largest rental car company in the United States, with more than 9, "home city" locations, and over airport locations. Enterprise Rent-A-Car's primary focus is the local rental car market, specializing in car rentals to consumers who need a replacement car as the result of an accident, mechanical repair, theft, or who require a vehicle for a special occasion such as a short business or leisure trip.

Enterprise rent a car customer service

Home » Enterprise Customer Service Contacts. Executives willingly share their direct email address and phone number with customers and welcome direct customer feedback, often getting directly involved in a resolution. They also work with this site to ensure their contact information is up to date. Here's more information about the Elliott Responsiveness Ratings. We receive regular complaints about Enterprise. This customer rented a car and got a flat tire just two days later. Despite showing an employee a pre-existing scratch on the car before renting it, this customer was still blamed for it. Also, the car rental company tried to charge this customer for damage she had nothing to do with. The company website offers a chat feature along with the customer service number and an option to submit an email form. Facebook Twitter. Louis, MO [email protected]. Louis, MO x [email protected].

Originally I was told I was going to get a check when I returned my vehicle. Roadside assistance sent me to one location but they didn't have any vehicles even after roadside assistance repeatedly assured me I wouldn't get the run around.

To call Enterprise Rent-A-Car Risk Management, you can dial their toll-free customer service number at Once connected, you can ask to be transferred to the Risk Management department, or request to speak to a representative who can assist you with your specific issue or concern. You can contact their customer service department by phone or through their website live chat feature Monday to Friday from am to pm CST and on weekends from am to pm CST. You can reach Enterprise Rent-A-Car on social media by visiting their official social media profiles and sending them a message or leaving a comment. You can search for "Enterprise Rent-A-Car" on each platform to find their official profiles, and then send them a message or leave a comment publicly or privately. I have been receiving the run around from the branch on Nebraska Ave regarding my deposit that I never received.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. Enterprise Rent-A-Car is a global car rental company with more than 8, locations. Customers can rent cars, SUVs, trucks, minivans, vans, exotic cars and moving trucks. Frequent renters can enroll in its Enterprise Plus program to get benefits like points earned for every rental, free rental days and members-only check-in.

Enterprise rent a car customer service

The company has historically concentrated on what it calls "home city" rentals, often people renting a car while their own was being repaired, but has expanded to airport-based rentals, especially after its parent company's acquisition of Alamo and National in In addition to car rental, Enterprise Holdings also markets other transportation services under the Enterprise name including commercial fleet management, used car sales, and commercial truck rental operations. Enterprise Rent-A-Car was established in St. Louis, Missouri in by Jack C. Enterprise Rent-A-Car is the largest rental car company in the United States, with more than 9, "home city" locations, and over airport locations. Enterprise Rent-A-Car's primary focus is the local rental car market, specializing in car rentals to consumers who need a replacement car as the result of an accident, mechanical repair, theft, or who require a vehicle for a special occasion such as a short business or leisure trip. Enterprise rents a wide variety of vehicles that range from economy cars to exotic vehicles.

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Enterprise has a presence on social media platforms such as Twitter , YouTube and Facebook , where customers can ask questions and get help from the support team. The next day, Enterprise gives me the run around to swap out the car while driving on a donut. In August , Enterprise took legal action against car rental competitors Hertz and Advantage in regards to similarities between the companies' slogans. Archived from the original on August 18, Car rental , multi-level marketing. In the company started to include the airport market as well. Toggle limited content width. Archived from the original on May 5, Enterprise Rent-A-Car's primary focus is the local rental car market, specializing in car rentals to consumers who need a replacement car as the result of an accident, mechanical repair, theft, or who require a vehicle for a special occasion such as a short business or leisure trip. Nobody seems to know whats going on. Sales:

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The first representative saw that a check was mailed out to me but all the other representatives saw nothing. Do you have something to say about Enterprise Rent A Car? Feels Satisfied Oct 13, If anyone can give me advice or help me in any way it would be greatly appreciated. What kind of support does Enterprise offer? The last representative said she was going to escalate it to the area manager after I told her that I have had no luck with the branch manager or the higher ups. Harvard Business Review. September 1, I agree to TOS Cancel. They did not talk solution oriented in any way, I was not satisfied at all. And my parking pass never returned. The local branch is giving me the run around.