Customer portal tableau

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Need help troubleshooting various problems? Find answers to the list of common issues and questions below. You can access the customer portal by selecting Customer Portal on our Login page , and using your Tableau account credentials to login. Step-by-step instructions can be found here. At purchase and renewal, product keys are available in the customer portal at 15 days prior to the contract date, even if the order payment is processed and completed earlier. Your portal administrator can add you to the customer portal using the instructions shown here.

Customer portal tableau

Dennis Seisun Member asked a question. I've just bot a year subscription to Tableau Cloud Creator and cannot use it because it is asking me to "Create a customer portal". I AM the customer!! Just a very small consulting company. I am also IT and the coffee maker!!! I'll try and send on that platform also but just in case somebody here can help Follow the links in the e-mail to create your account on tableau. You are not creating the portal; you are creating the account that allows you to log in to the existing portal. Let us know if after looking at this material, you have further questions. We are glad to assist. Tableau Desktop is where you will create your dashboards and publish to Tableau Cloud. In Tableau Cloud there are also options to directly connect to data and create dashboards if that is desired. We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply.

Start a Support Case What can we help you with today? Then, the portal administrator can assign the key to the new user by following the instructions here.

If you are a new customer that recently purchased the Tableau Creator, you have been assigned a Tableau Cloud site which will be used to activate the Tableau Desktop or Prep software. Please review the end-to-end steps to identify the Tableau Cloud activation email and get you started. There is also a helpful KB if having trouble finding your email to get you started. You will be given a Tableau Customer Portal account in order to view your purchase, add additional purchases, and to contact Technical Support for assistance. If Elearning was purchased, the code or key will appear under the Licenses tab of the Customer Portal. New purchases for individuals and personal use will not need to manage users in the Tableau Customer Portal but on the Tableau Cloud site and this article will not apply.

A Deployment represents a named collection of licenses that are intended to be used or stacked in the same Product Environment for Tableau Server or the seats and features that are part of the same Tableau Cloud site. Deployments should be a coterminous collection of seats which are installed together as either an internal or external set of products. In summary, a customer deployment is a level of organization within a customer portal, and is used to organize a group of Tableau Server seats or Tableau Cloud seats. If needed, you can enable more than one Deployment of Tableau subscription products as your business grows. Customer Portal Overview video.

Customer portal tableau

Need help troubleshooting various problems? Find answers to the list of common issues and questions below. You can access the customer portal by selecting Customer Portal on our Login page , and using your Tableau account credentials to login. Step-by-step instructions can be found here. At purchase and renewal, product keys are available in the customer portal at 15 days prior to the contract date, even if the order payment is processed and completed earlier. Your portal administrator can add you to the customer portal using the instructions shown here. However, if you already have access, you can login using your Tableau account credentials to customer. Please reach out to your Tableau Administrator to request access to the customer portal, which will create your Tableau account. You can ask the admin to follow the instructions on how to add users here.

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How can I gain access to Tableau Cloud? Clear checkbox label label. You can find your product keys on your Itemized Purchase Report, which is included with your order confirmation as an attachment. Functional Cookies Functional Cookies. For help in determining who your site administrator is, please reach out to our Customer Support team at customerservice tableau. However, there is an easy way to avoid having to manually activate a renewed key. Answers to common questions about account access, product keys, and orders. In order to manage users in the Tableau Customer Portal, you must be assigned the Administrator role. Required Cookies. Tableau will be launching an updated technical case submission experience for all customers. Create Organizations. Access to Tableau Cloud is managed by your Tableau Cloud site administrator. Need help troubleshooting various problems?

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Make the portal your own branded service. Customer Service FAQ. Please note: Creator-Desktop keys can only be activated against Tableau Desktop version You can find your product keys on your Itemized Purchase Report, which is included with your order confirmation as an attachment. Please note that Customer Portal is self-service and all Customer Portal Admins can add other users to the portal. Thank you for providing your feedback on the effectiveness of the article. If additional assistance is needed with Customer Portal issues, please reach out to your Tableau Account Representative or customerservice tableau. New purchases for individuals and personal use will not need to manage users in the Tableau Customer Portal but on the Tableau Cloud site and this article will not apply. Get detailed answers and how-to step-by-step instructions for your issues and technical questions. Get detailed answers and how-to step-by-step instructions for your issues and technical questions. Functional cookies enhance functions, performance, and services on the website. SaaSBox offers a robust foundation for running your customer facing software service online. Trusted By. When you purchase multiple eLearning registrations, you will receive one key for the specific number of registrations purchased. Tableau will be launching an updated technical case submission experience for all customers.