crisis hotline jobs

Crisis hotline jobs

Our helplines are a trusted access point where everyone can meet their essential health and human services needs across the state. We want to improve the connection to integrated, culturally appropriate, crisis hotline jobs care.

Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency that prioritizes mental wellbeing above all else. Our team is dedicated to helping those during their times of need, no matter when that is. Our employees are what make Crisis Services the pinnacle of hour hotline care. Our team members are invested in learning about a mental health crisis, as well as investing in learning about each unique individual who calls our hotline. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need.

Crisis hotline jobs

The primary goal of the Crisis Intervention Specialist is to assess the risk of suicide, provide emotional support, and collaborate with the phone or text visitor on a plan for safety. Each day brings new challenges and new opportunities to change lives. We are hiring for evening, overnight, and weekend shifts. Shifts are 4. Each Crisis Intervention Specialist is expected to work between 3 to 5 shifts weekly. Training hours will vary. The crisis specialist must be able to perform each essential duty in a satisfactory manner with or without reasonable accommodation. New Crisis Intervention Specialists receive training over Zoom. Next, the CCS will gain hands-on experience via job shadowing and dynamic simulation exercises. Trainees will then work partnered shifts, paired with experienced mentors, until proficiency is established. All training hours will be paid at the normal hourly rate; pay for training hours will be received after successful completion of training. If proficiency is not demonstrated within hours of experience on the crisis lines, employment may be terminated. While performing the assignment of Crisis Intervention Specialist, the individual must be able to promptly and openly communicate with members of the department. You must prepare the materials and equipment necessary to perform shift duties.

A member of the Recruiting Team will contact you to schedule a phone screening and to discuss next steps. Crisis Intervention Specialists must obtain permission from a supervisor to work from any area different from their designated remote workspace. The team will provide a round-table discussion of their process, crisis hotline jobs, procedures, and planning for future community response needs.

Complete appropriate documentation simultaneously during call in accordance with established policies and procedures. This position handles a high volume of calls, the calls come in continuously and Counselors are required to keep pace with the demands of the calls with minimal downtime in between calls. The ability to switch between tasks and programs on the computer, while assisting callers is required. This is a fully remote position, that will not require daily reporting to an office. You may be required to attend occasional in-person meetings depending on business needs. While it is our intent to provide a consistent schedule, you may at times be required to work hours that vary and that exceed the number of hours in your normal workweek.

If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. The number has trained staff to answer calls from individuals at risk for suicide as well as those experiencing other mental health and substance use-related emergencies. Calls are answered locally if there is a local call center. Mental health crisis calls may result in potentially dangerous and traumatizing outcomes when police are called, especially in historically marginalized communities.

Crisis hotline jobs

Official websites use. Share sensitive information only on official, secure websites. The resources and information on this page are designed to help states, territories, tribes, mental health and substance use disorder professionals, and others looking for information on understanding the background, history, funding opportunities, and implementation resources for strengthening suicide prevention and mental health crisis services. If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. In , Congress designated the new dialing code to be operated through the existing National Suicide Prevention Lifeline. The Partner Toolkit is intended to facilitate partner efforts for collaborative and aligned communication planning. In , the U. Suicide is a leading cause of death for people aged years. There is hope.

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Backup cache in use. Our training provides a foundation in our policies and the best practices for your role, which ensures you feel comfortable as you begin your work with us. Error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons. While it is our intent to provide a consistent schedule, you may at times be required to work hours that vary and that exceed the number of hours in your normal workweek. Do you want to join an agency that is a leader in crisis intervention and community resources? Caring professionals can help pave the way for a better week ahea call l SuicideHotline t crisishotline t ErieCounty o buffalony a mondayvibes V mentalhealthsupport pport Each day brings new challenges and new opportunities to change lives. We offer employees six counseling visits a year with our Employee Assistance Program. Our employees are what make Crisis Services the pinnacle of hour hotline care. See More See Less. The crisis specialist must be able to perform each essential duty in a satisfactory manner with or without reasonable accommodation. Training Upon Hire All Clinical roles receive training via multiple modalities: online self-paced content, in-person listening sessions, and shadowing observation and practice.

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Email yortiz crisisservices. Each Crisis Intervention Specialist is expected to work between 3 to 5 shifts weekly. Ability to work in a team environment and contribute to a team atmosphere. Access to great health insurance coverage with generous employer premium contribution. Crisis Intervention Specialists must keep the CONTACT Slack network open at all times during the shift and readily communicate with supervisors and teammates Crisis Intervention Specialists must have ready access to a phone line with which they can make outbound calls to emergency services and other resources. Click to show error. This position handles a high volume of calls, the calls come in continuously and Counselors are required to keep pace with the demands of the calls with minimal downtime in between calls. You can apply by completing the application found by clicking HERE. Employee Benefits and Wellness. All employees must be willing to work flexible schedules, including holidays, nights and weekends as dictated by business needs. Please especially note the following requirements: Work conducted remotely must respect the privacy of clients and the complete confidentiality of all client information. Depending on the risk level, determine appropriate linkage and referral which can range from information only to active rescue and dispatch of EMS and law enforcement.

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