Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get book genius bar questions answered by an expert via phone, chat, email, or even Twitter.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

Book genius bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. In some cases, depending on your Apple warranty , Geniuses will simply replace your device. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Quick tip : If possible, back up your device before taking it to a Genius Bar. This is especially important if swapping your device with a replacement is necessary. Before you go directly to an Apple Store and try to get the attention of a Genius, start online or with a phone call.

List of Partners vendors. Found in Apple retail stores, it also offers classes and workshops.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Centre. Most Apple products are eligible for mail-in service.

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So the next time something goes wrong with your Apple gear, keep his tips in mind:. Speak to an Apple expert now. Once the iPhone has cooled off, use it less often for about a day. US Edition. When you find the store you want, select the day you want and click on a time that's available for your appointment. You'll need to sign in with your Apple ID, so make sure you know your sign in credentials before going ahead. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. Make your selection, and then tap Continue. In This Article Expand. Problematic apps: Double-tap the home button and swipe the app up to quit it. I used to think the iPhone Plus was useless — but I was wrong. Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. Leave your computer expert friend at home. Choose how you'd like to get help.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead.

These classes are free, but you should use the website to reserve a slot for the upcoming class to ensure there's space for you. Chat Get real-time assistance from an Apple expert right on your computer or mobile device. After having clicked through all the suggested support options from Apple:. Read How to get a job working as an Apple Store Genius. Get your questions answered by an expert via phone, chat, email, or even Twitter. We look forward to welcoming you to our stores. Head to Apple's Get Support page , then click Sign in. Enter your phone number if you'd like to receive confirmation and updates by text. You can access this page through any web browser. AirDrop not working? Most Apple products are eligible for mail-in service. All Rights Reserved.